what are some different types of media as well as their goals and typical media behavioral patterns during emergencies or disasters
In: Operations Management
just gave you the initial headlines. I'm looking here at the statement from the bank itself, talking about the investigations that the FCA and the PRA have opened up into Jes Staley and some actions at Barclays. The FCA and the PRA are saying that Jes Staley, they're looking into his personal, individual conduct, and senior management responsibilities relating to a Barclays whistleblowing program. An attempt by Mr. Staley to identify the author of a letter that was treated by Barclays as a whistleblower. The board says that Jes Staley explained his mistake here, they believe it was an honest mistake, that Staley thought he was able to look into the identity of the letter author and try to find out who it was. The board is saying that they are going to reprimand, or have reprimanded, Jes Staley formally with a written reprimand and also that they are going to very significantly adjust his compensation. But the board is saying now that Barclays is fully cooperating with the FCA and PRA investigations, which are ongoing. And that they-that Jes Staley has the full support of the board after that written reprimand and very significant pay adjustment. So we'll continue to follow this developing story, but very interesting stuff coming across from Barclays on an investigation that is now open and ongoing into their search for the writer of a whistleblower letter.
>> Yeah Matt, just looking through that statement as well. John McFarlane, who is the chairman over at Barclays saying that he's personally very disappointed and apologetic that this situation has occurred. Referring of course to-well Matt, you were just saying that, is that Jes Staley went-it's alleged that he tried to identify who the whistleblower was. In a situation, McFarlane saying, "I'm personally very disappointed and apologetic that this situation has occurred, particularly as we strive to operate to the highest possible ethical standards." The board takes at Barclay's culture and integrity of its controls extremely seriously. "We've investigated the matter fully at using external law firm, and we will be commissioning an independent review of Barclays processes and controls to determine what improvements can be made." So of course, the reprimand being made, it might work, some would say it hurts immediately, and that is in your pay packet. Matt.
>> For sure, and I think it's interesting, you know, Staley at the end of the statement,
he's quoted as well saying, "our whistleblowing process is one of the most important means by which we protect our culture and values at Barclays, and I certainly want to ensure that all colleagues and others who may utilize it understand the criticality," I didn't even know that was a word, criticality, "which I attached to it." So basically saying,
he shouldn't have looked for the author of that letter and going forward, they won't try and identify whistleblowers who wish to remain anonymous.
1. The video title refers to a pay cut for the CEO. What prompted the board of directors to take this action?
a.Unethical actions in regard to a whistleblower's identity
b.Ongoing investigation by the UK Financial Conduct Authority (FCA)
c.Unhappy customers
d.Concerns about falling stock prices
2. CEO Staley remained in the position after this scandal was revealed. Who is ultimately responsible for Staley's past and future behaviors in his role as CEO?
a.Staley's fellow executives
b.The whistleblower
c.The board of directors
d.CEO Staley
3. The whistle-blowing program at Barclays is part of the corporation's governance mechanisms. Which of the following categories of corporate governance would it fall within?
a.Ethics
b.Customer
c.Financial
d.Innovation
4. Which of the following statements best characterizes the behavior of the board of directors after learning of the FCA and PRA investigations?
a.The board is committed to cooperating with ongoing investigations by the FCA and PRA.
b.The board is committed to drafting a code of ethics.
c.The board is committed to defending Staley's actions.
d.The board has resisted any attempts to allow outsiders to conduct investigations into the matter.
5. The board directors reprimanded Staley but did not dismiss him from his position as CEO. This action appears to stem from belief in Staley's profession of innocence about the wrongdoing and his willingness to take responsibility. The two sides—fire him for an unethical action or keep him because he took responsibility—create which of the following situations for the board of directors?
a.Complex strategy
b.Ethical dilemma
c.Opportunistic exploitation
d.Code of ethics
6. Although the video does not provide the content of the whistleblower's letter, which of the following unethical behaviors best describes Staley's actions in trying to find out the whistleblower's identity?
a.Opportunistic exploitation
b.Information manipulation
c.Self-dealing
d.Corruption
In: Operations Management
Question-----Which carmakers are most likely to benefit from the elimination of the North American Free Trade Agreement? Which will be most negatively impacted? Please help me answer question-+- Read article "It’s Not Just Ford: Trump’s Trade Barbs Threaten VW, Toyota Too" Ford Motor Co. was a favorite target of Donald Trump, who lambasted the company for producing cars south of the border throughout his campaign. Toyota Motor Corp., Volkswagen AG and other U.S. carmakers are just as exposed. Toyota and Nissan Motor Co., Japan’s largest automakers, were spared from Trump’s critique by name on the campaign trail. Yet, along with General Motors Co. and VW, they all rely on Mexican plants for millions of vehicles and a high volume of parts. That puts them at risk if the president-elect makes good on his threat to levy hefty taxes on cars assembled across the Rio Grande. “Trump could, or will, try to set up trade barriers,” said Ferdinand Dudenhoeffer, director of the Center for Automotive Research at the University of Duisburg-Essen in Germany. “Automakers with U.S. factories will therefore be on the winning side. Mexico, the new El Dorado of the auto industry, could suffer.” Since 2010, nine global automakers, including GM, Ford and Fiat Chrysler Automobiles NV, have announced more than $24 billion in Mexican investments. VW’s Audi, BMW AG and Daimler AG each build or plan to assemble luxury vehicles, engines or heavy trucks in the low-cost country, which Trump says has benefited at the expense of the American voters who propelled him to victory. Output in Mexico may more than double this decade, from 2 million to 5 million vehicles, according to the Center for Automotive Research in Ann Arbor, Michigan. The Republican candidate and real-estate developer grabbed headlines during his campaign by threatening to slap a 35 percent tariff on any cars Ford builds in Mexico and ships back to the U.S. He called Ford’s plans for a new plant in Mexico “an absolute disgrace.” A levy would lead to higher prices and hurt demand, said Joe Spak, an analyst at RBC Capital Markets. Trump would “start a worldwide trade war” if he decides to end trade pacts and uses anti-dumping provisions to impose widespread tariffs on other countries, said Donald Grimes, an economist at the Institute for Research on Labor, Employment and the Economy at the University of Michigan. The North American Free Trade Agreement, for example, requires only six months’ notice of termination to Canada and Mexico and doesn’t specify that the president would need congressional approval, he said. Read more: Gadfly looks at which carmakers build the most vehicles in Mexico “These other countries would retaliate. Prices consumers would pay would increase sharply. The Federal Reserve would then increase interest rates. It would be ugly,” Grimes said. Despite that threat, U.S. automakers and the United Auto Workers union extended an olive branch to the president-elect. “We agree with Mr. Trump that it is really important to unite the country -- and we look forward to working together to support economic growth and jobs,” Ford said in a statement. The company’s plan to shift small-car production from a factory in Michigan to Mexico was attacked by Trump during his first answer of the initial debate with Democratic candidate Hillary Clinton in September. GM and Fiat Chrysler said in separate statements they would work with Trump and the new Congress on policies that support U.S. manufacturing. UAW President Dennis Williams, whose union endorsed Clinton, told reporters at a roundtable Thursday that “I’m prepared to sit down and talk to him on trade. NAFTA is a huge problem to the American people.” German executives attending an industry conference in Munich on Wednesday also expressed concerns about Trump’s views. BMW is building a new car plant in Mexico’s San Luis Potosi that’s due to start production in 2019, while Audi started assembling autos in San Jose Chiapa in September. “We need open trade,” said BMW CEO Harald Krueger. The luxury automaker ships many of the SUVs assembled at its South Carolina factory to markets around the world and in turn exports sedans and Mini cars to the U.S. from Europe. “We live off exports and imports. The U.S. market is fundamental for us.” NAFTA has created a “highly integrated” auto market in North America that is critical to the fortunes of all global carmakers operating in it, said Sean McAlinden, an automotive economist based in Ann Arbor. “To interrupt the flow of trade across either border, Canadian or Mexican, would really throw more than a monkey wrench into the machine,” McAlinden said. “It would create a very, very noncompetitive North American auto industry.” Conciliation Hopes Daimler CEO Dieter Zetsche and James Verrier, who heads supplier BorgWarner Inc., are among executives who held out hope that much of Trump’s trade talk was campaign rhetoric and would soften with the practicalities needed to govern. “Many things get said during the heat of an election campaign,” Zetsche said. “I hope and believe this is also the case here.” For Bob Lutz, the retired vice chairman of GM, Trump’s victory could ultimately help the auto industry if his advisers and Congress keep him from pushing his protectionist agenda too far. “He’s not a dictator,” Lutz said in an interview. “No one can go in and abrogate trade deals. There are some aspects of NAFTA that will probably be re-negotiated, but he will probably be talked out of his crazier ideas.” Rather than threaten Japan auto imports with tariffs, Trump has pointed to wealth generated from the cars being sold in the U.S. to bolster his argument for America to pay a smaller share of the costs related to stationing troops in its biggest Asian ally’s territory. “Japan is ripping us off with the cars,” Trump said at an Oct. 12 campaign event in Florida. In remarks to Ohio volunteers in July, he spoke of “massive ships” delivering vehicles to the U.S. from Japan, which he told Americans was “rich because of us.” Representatives for Toyota, Nissan and Honda Motor Co. declined to comment. Japan’s automakers have combined capacity to build about 1.36 million vehicles annually in Mexico and have announced plans for new plants capable of assembling another 430,000 vehicles a year. Models built or planned for Mexican production and sale in the U.S. include the Toyota Corolla, the Nissan Versa and Sentra, and the Honda Fit and HR-V. “If NAFTA is going to be up for discussion somewhere down the line, that would affect Japanese companies very much, especially auto-related investments in Mexico,” said Bob Takai, president and CEO of Sumitomo Global Research Co. “If the trading and investing is going to be very difficult because of the new presidency, we may go somewhere else.”
In: Operations Management
What are the three major activities that must occur to ensure that goals of the end business, consumers and analytics professionals align? Which activity do you think is the most difficult and why?
In: Operations Management
What is the difference in the early view and modern view of manager-as-leader? Include an explanation of pros and cons (providing examples) as part of your response.
In: Operations Management
Strategic Management Edition 4. - Frank T. Rothaermel
Amazon - Chapter 8
While Amazon as a firm continues to diversify its products, services, and markets under one corporate umbrella, why do firms such as Barnes & Noble choose to split into separate firms for greater focus on each piece of the business? Do these different strategies align with the core competencies of each? It may be helpful to review Exhibit 8.9.
In: Operations Management
The claims department of Corrupt Insurance operates Monday through Friday, except on holidays. The effective workday averages 6.5 hours, considering employee breaks. The department processes 10 different types of claims before they are accepted or denied. The estimated processing time per claim type, as well as their observed percentage, are shown in the table below. Based on reliable forecasts, the manager of this facility is expecting the throughput shown here for the second half of 2018. Estimate the number of FTEs (full-time equivalent) required every month and propose options to adjust the labor force accordingly.
Claim |
Processing | % |
Type | Time (hrs) | |
A | 3.6 | 20 |
B | 2 | 17 |
C | 1.6 | 13 |
D | 5.35 | 12 |
E | 4.1 | 11 |
F | 3 | 10 |
G | 4 | 7 |
H | 2 | 5 |
I | 6.6 | 3 |
J | 5.1 | 2 |
Month | Claims |
Jul | 700 |
Aug | 850 |
Sep | 850 |
Oct | 800 |
Nov | 1,100 |
Dec | 650 |
In: Operations Management
A Singapore Airlines case study
Introduction
When you run a large organization, you are likely to have a large number of employees. The Singapore Airlines Group has more than 29,000 employees. This large workforce comprises a diverse mix of people who bring a range of skills, attributes and personalities to the workplace. They are employed in the Group’s home base in Singapore and in as many as 80 diverse locations, all around the world.
Organizational systems
In the most efficient organizations, all employees should know and understand their role and how it fits into the work of the organization as a whole. They will also want to do the best that they can, not only in the interests of the organization that employs them, but also in their own interest. With such a large and diverse group of employees operating in widely differing working environments, giving each of them a sense of belonging to a community with a common goal is a huge organizational undertaking.
Modern organizations like the Singapore Airlines Group need a structure that enables people to work and deal with one another in a coordinated and co-operative way as they work towards the goals of the business. An organization’s hierarchy helps to distinguish between the levels of post as well as the layers of authority and responsibility attached to each post.
Dividing up an organization
A very small business does not really need a formal structure and is unlikely to have one. As it grows, however, some sort of formal structure will be required. As it grows even larger, its ability to construct a proper organizational structure may well determine its fate. Differentiation is the process by which certain activities or parts of an organization are grouped and then assigned to managers and other staff. How this is done depends upon a range of issues related to each organization. Ideally, the chosen structure will:
There are five main methods of grouping different parts of an
organization.
These are by: Function - Dividing the organization into broad
sectors that reflect the specialism or function of each sector.
Product - Basing the structure around products, with a different
division for each type of product. Process - Creating a structure
that mirrors the particular steps or phases of the production
process. Geographical area - Relating parts of an organization to
the activities they provide for each geographical region. Matrix -
Setting up a mix of the above methods.
Running a service business
Airlines operate in a competitive environment. A key area of competition for them is the quality of customer service. Customer service helps to distinguish one airline from another, and to give one an advantage over the other. In order to provide the type of service that customers want; airlines need to be flexible. They must allow employees scope to make decisions that consider changing circumstances in a variety of environments. It is mainly for this reason that Singapore Airlines gives considerable autonomy to each part of the organization.
Questions
Use the course materials to support your discussion about:
In Singapore Airlines (450 words ).
In: Operations Management
You are at a job interview for a senior management position. The interviewer asks you to explain how you would go about changing the culture of the organization, if hired. What would you suggest?
In: Operations Management
Please answer with detail : define diversity along with some of the key components of diversification and the risk of becoming over diversified.
PLEASE CITE ALL OUTSIDE SOURCES.
In: Operations Management
Month |
Sales |
Moving Average |
MAD |
Jan-19 |
119 |
||
Feb-19 |
72 |
||
Mar-19 |
113 |
||
Apr-19 |
82 |
||
May-19 |
82 |
||
Jun-19 |
131 |
||
Jul-19 |
111 |
||
Aug-19 |
116 |
||
Sep-19 |
89 |
||
Oct-19 |
95 |
||
Nov-19 |
88 |
||
Dec-19 |
90 |
||
Jan-20 |
2. Use the same date from Q1. to answer the following questions. (10 pts.)
Month |
Sales |
Forecast |
Jan-19 |
119 |
|
Feb-19 |
72 |
|
Mar-19 |
113 |
|
Apr-19 |
82 |
|
May-19 |
82 |
|
Jun-19 |
131 |
|
Jul-19 |
111 |
|
Aug-19 |
116 |
|
Sep-19 |
89 |
|
Oct-19 |
95 |
|
Nov-19 |
88 |
|
Dec-19 |
90 |
|
Jan-20 |
You need a beginning forecast of Jul-19 to start this. Use the naïve forecast for estimating Jul-19, and then use the answer to start the exponential smoothing method.
(Please show all the work for credit on this. You can use excel too, but show the logic/formula if using excel)
In: Operations Management
Why do governments try to create clusters around groundbreaking research?
Do you think that governments should undertake such efforts or leave it all to markets to determine successes and failures?
In: Operations Management
Can you please describe 3 to 5 characteristics a data store design must have to be considered a proper physical design.
In: Operations Management
Firms pursuing a differentiation strategy primarily seek to:
Keep their cost structures lower than that of the cost leader. |
||||||||||||||||||||||||||||||||||||||
Reduce the value gap to gain a competitive advantage. |
||||||||||||||||||||||||||||||||||||||
Provide products that are a direct imitation of the competitors’ products |
||||||||||||||||||||||||||||||||||||||
Create higher customer perceived value that the value competitors create. Which of the following stages of the strategic management process involves an evaluation of a firm’s external and internal environments?
|
In: Operations Management
What U. S. organizations use organizational open, natural and rational?
In: Operations Management