Question

In: Operations Management

Introduction on diversity and inclusion .

Introduction on diversity and inclusion .

Solutions

Expert Solution

Ans - Diversity in a workplace refers to differences in terms of race, gender, age, religion, background, citizenship, social status etc between individuals working there. Workplace diversity helps an organization to build a competitive work environment that involves a wider range of talented employees. Diversity in classrooms enables students from various backgrounds and places to study together at the same place and get the same education.

Benefits of Diversity in workplace

  • Better innovation and creative ideas for the organization
  • Healthy and fun work environment
  • Handling customers with different backgrounds becomes easy and helps in market expansion.
  • The organization/school/university earns a good reputation by promoting diversity
  • Better customer experience can be provided

Inclusion is different from diversity. It refers to the concept of treating all the individuals equally and fairly.

Inclusion is to accept all the individuals in a workplace and giving them equal access and opportunities irrespective of their caste, gender, social status, backgrounds, disability etc. Inclusive workplaces promote a working environment where each individual is valued and respected regardless of their sickness or health conditions. Inclusion leads to diverse workplaces.

Benefits of Inclusion

  • Conflict resolution becomes easy when each employee/ student is treated in an impartial manner.
  • It boosts employee morale and hence better satisfaction levels in the workforce
  • better creativity and productivity

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