In: Operations Management
Develop a job description and person specification for a volunteer working at an event information kiosk.
taking up as a volunteer for any organization whether public or private calls for great responsibility and duty. Since one is volunteering he or she must be more dedicated and managed. Below are the detailed job description and person specification. The volunteer must be committed to making the event successful both for internal as well as the external parties involved.
Job description :
a)Being one of the main point of contact for all enquiries during the event.
b)Proactively taking part in the event and providing all necessary information that has been asked for.
c)ABle to develop and nurture a two-way communication and able to pitch in the required information and take down the important information of the customer.
d)maintain and update the database as and when required.
e)Assisting the other team members and make sure effective coordination is there between the team members.
Person specification :
The successful candidate must possess the following :
a)At least a year of experience in any event-based role.
b)Excellent communication and related organizational skills to represent the self and the organization.
c)Ability to work efficiently as a part of a small team.
d)Ability to work and meet the reports on the event kiosk even under pressure.