Question

Describe a situation in which you felt pressured to act against your moral principles or where you felt torn between conflicting moral values, rules, or principles. What did you do?

Answer 1

I worked in a Healthcare Organization. I think Ethics do play a very significant role in the health care today. In terms of social responsibility, for example, maintaining the quality of Health care service is extremely important such that the Society can avail the best that a Healthcare sector is otherwise bound to serve them with. Further, from the side of ethics in Healthcare, it shall be essential to follow the same in order to comprehend as to how ethics can guide the Healthcare performance and what are the relevant challenges that the Healthcare has to face with when it comes to dealing with marketing ethics.

Following are some ethical issues that I encountered with dealing with Social Responsibility in terms of quality in HealthCare, thereby feeling pressured to act against my moral principles:

• The Healthcare providers in our Organization and the other medical staff’s behavior were often influenced by the Freebies distributed by the medical representatives of various leading pharmaceutical companies and thereby compromising with the Marketing ethics as well. I, as an administration staff, was aware of this but whenever confronted with the Doctors, they were able to always justify their stance to prescribe such medicines. With lack of medical knowledge that I had, I could hardly bring much of a difference in their attitude. So I simply reported the matter to our Head of Administration team, urging the Head to take any responsible action against them.
• The Health care professionals would often offer special care services to the VIP persons such as families of Financial donors or trustees, etc, at times, at the cost of neglecting the other general patients whereas in the eyes of a Doctor, all the patients should be treated equally, thereby compromising with the Social responsibility. In this regard, I once informed the Press media about the same and they conducted a sting operation to expose the act. Since then, necessary actions have always been taken whenever there has been a need.
• The health privacy information data was often compromised by the medical staff in lieu of some unethical rewards. I notified the admin head once again, about this malpractice. An internal inquiry was conducted and the matter got dealt with seriousness.