I worked in a Healthcare
Organization. I think Ethics do play a very significant role in the
health care today. In terms of social responsibility, for example,
maintaining the quality of Health care service is extremely
important such that the Society can avail the best that a
Healthcare sector is otherwise bound to serve them with. Further,
from the side of ethics in Healthcare, it shall be essential to
follow the same in order to comprehend as to how ethics can guide
the Healthcare performance and what are the relevant challenges
that the Healthcare has to face with when it comes to dealing with
marketing ethics.
Following are some ethical issues that
I encountered with dealing with Social Responsibility in terms of
quality in HealthCare, thereby feeling pressured to act against my
moral principles:
- The Healthcare providers in our
Organization and the other medical staff’s behavior were often
influenced by the Freebies distributed by the medical
representatives of various leading pharmaceutical companies and
thereby compromising with the Marketing ethics as well. I, as an
administration staff, was aware of this but whenever confronted
with the Doctors, they were able to always justify their stance to
prescribe such medicines. With lack of medical knowledge that I
had, I could hardly bring much of a difference in their attitude.
So I simply reported the matter to our Head of Administration team,
urging the Head to take any responsible action against them.
- The Health care professionals would
often offer special care services to the VIP persons such as
families of Financial donors or trustees, etc, at times, at the
cost of neglecting the other general patients whereas in the eyes
of a Doctor, all the patients should be treated equally, thereby
compromising with the Social responsibility. In this regard, I once
informed the Press media about the same and they conducted a sting
operation to expose the act. Since then, necessary actions have
always been taken whenever there has been a need.
- The health privacy information data
was often compromised by the medical staff in lieu of some
unethical rewards. I notified the admin head once again, about this
malpractice. An internal inquiry was conducted and the matter got
dealt with seriousness.