Question

Task: Write 3 paragraphs (5 to 7 sentences each):

1} List the benefits of providing good customer service to both internal and external customers in relation to health care.

2} Discuss how each interaction and response may differ when providing customer service to internal and external customers in relation to health care.

Include your personal experience.

Answer 1

1) Benefits of providing good Internal customer service in relation to health care--

Internal customers are considered as a part of the particular organisations..

Good internal customer service helps to increase interpersonal relationship among the all members of the particular institution..

That will helps to increase the effectiveness of particular goal oriented activity..

Medical service of health care is a team oriented service..So,by the development of proper & good team,,it will help to increase the development of health care & health Management..

benefits of providing good External customer service in relation to health care--

External customer service provides development of approach of health service..

External customer service increase the vision & spreading of the particular health institution..

The chance of working flexibility will be increased..

2) Difference between internal & External customer service in Health care settings---

Internal customar service is associated as a part of the particular institution,, where as external customer service is a different part out of the institution..

Internal customer service acts to fulfill the goal & external customer service acts to develop & grow of the particular institution and to get benefit..

Internal customer service maintains the particular rules & regulation of the institution..

In health care setting external customer service promote the particular organisation..

Internal customer service acts towards the mission & vision of the particular institution & maintain the supportive plan..