Question

think about what a a new first line leader ( e.g a head nurse or for service supervisor) needs to understand about the fuction of continous improvement and how HCO implements them , there is a lot to learn , more than a class or a memo, but we can start with the purpose or contribution of each element- basically" why is it there? could you answer that question in a few sentence for each element?

(a) stakeholder needs and desires

(b) Quantitative , evidence based information. long and short term forecasted . coordinated goals, logistics and supporte . supportive corporate structure . HCO -wide process improvement . improving "continuous improvement" continously.

Answer 1

A) Stakeholder needs and requirements represent the views of those at the business or enterprise operations level—that is, of users, acquirers, customers, and other stakeholders as they relate to the problem (or opportunity), as a set of requirements for a solution that can provide the services needed by the stakeholders in a defined environment.

B) Quantitative information is used to quantify behaviors, opinions, attitudes, and other variables and make generalizations from a larger population. It is basically to understand the relationship between an independent and dependent variable in a population. It uses past data to make future forecast.

C. Supportive corporate structure plays the main role in an organisation . Without a supportive environment you can't work productively . A corporate structure where workers use good communication skills , follows rules and regulations , use of democratic leadership enhances the working environment and hence workers are able to work efficiently.