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In: Nursing

describe effective communication strategies for gathering information, educating patients, and the importance of applying these skills....

describe effective communication strategies for gathering information, educating patients, and the importance of applying these skills.

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Expert Solution

Role of communication in health care

it is an inevitable part which has a major role in delivering excellent health care to patients. Improper communication skills may result in catastrophic events like medicine errors and poor patient care.

effective communication strategies for gathering information

  • Be respectful
  • Be patient to listen without interruption
  • Maintain proper body language
  • Don't use medical terms while communicating
  • Give plenty of time to respond and react to your questions
  • Give psychosocial support if required
  • Encourage them with the positive outcomes

Effective ways of educating patients

  • Assess the patient first
  • Find out what a patient already knows
  • Be attentive to their questions
  • Use audio visual aids to illustrate a particular topic
  • Use of charts and graphs can be useful
  • Demonstrate a procedure for better understanding
  • Seek expert advice if required
  • Build a strong rapport
  • Provide psychosocial support
  • Be good with modern technologies

importance of applying these skills

It is highly important since the patient is the one who has to look him after once he's discharged from the hospital hence effective communication and education has an inevitable role in health care .

It helps to prevent unimportant or frequent hospital visits

It helps to save time and money


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