Question

Describe, using examples, four barriers to effective communication.

Answer 1

The four barriers to effective communication are stated as under:

1. Semantic Barriers: These involve factors that can lead to a misunderstanding the message of the sender or understanding its meaning incorrectly. The words, signs, and figures used in the communication may not be expressed clearly or the source maybe using ambiguous symbols that has multiple interpretations.

2. Psychological or Emotional Barriers: Effective communication, to a large degree, depends on the mental set of both the parties. Cognitive or affective disturbances can be a hindrance. Premature evaluation of the message, lack of attention, poor retention capacities, distrust, intense emotional states are some instances of such barriers.

3. Organisational Barriers: An organisation’s structure greatly impacts the nature and content of the communication that can occur between its members. Organisational complexity, policies, rules and regulations outline what communication is permitted. Similarly, the facilities available in the organisation to allow communication also influence effective communication.

4. Personal Barriers: Owning to an individual’s position and status, many barriers to effective communication maybe created. These pertain to the fear of a perceived authoritative figure, lack of an incentive to communicate etc.