In: Nursing
Complete the following, outlining effective communication strategies for both groups.
Clients with nonverbal or limited language skills |
|
Non English speaking clients |
CLIENTS WITH NONVERBAL OR LIMITED LANGUAGE SKILLS
Main types of non verbal communication is ,
▪ maintain body movement
▪Facial expressions
▪ Gestures
▪Maintain eye contact
▪ Voice and touch
▪ mind your posture
▪ pay attention
Facial expressions the tone and pitch of the voice gestures displayed through body language and the physical distance between the communicators
● Reinforce or modify what is said in words ,by nod their heads vigorously when saying yes.
● Convey information about their emotional state by facial expressions and your tone of voice .
● define or reinforce the relationship between people
● Regulate the flow of communication by ended up the conversation by closing lips.
COMMUNICATION STRATEGIES FOR NON ENGLISH SPEAKING CLIENTS
▪ Learn a few polite experience like simple wishes by patients native language
▪ Avoid slang . Use standard english to speak any information
▪Keep it simple like shorter the explanation and make it better
▪ Be aware of the factors that can enhance miscommunication. So be aware of patients slang
▪ speak clearly and enunciate properly.
▪Speak in full sentence