Question

Complete the following, outlining effective communication strategies for both groups.

Clients with nonverbal or limited language skills
Non English speaking clients

Answer 1

CLIENTS WITH NONVERBAL OR LIMITED LANGUAGE SKILLS

Main types of non verbal communication is ,

▪ maintain body movement

▪Facial expressions

▪ Gestures

▪Maintain eye contact

▪ Voice and touch

▪ mind your posture

▪ pay attention

Facial expressions the tone and pitch of the voice gestures displayed through body language and the physical distance between the communicators

● Reinforce or modify what is said in words ,by nod their heads vigorously when saying yes.

● Convey information about their emotional state by facial expressions and your tone of voice .

● define or reinforce the relationship between people

● Regulate the flow of communication by ended up the conversation by closing lips.

COMMUNICATION STRATEGIES FOR NON ENGLISH SPEAKING CLIENTS

▪ Learn a few polite experience like simple wishes by patients native language

▪ Avoid slang . Use standard english to speak any information

▪Keep it simple like shorter the explanation and make it better

▪ Be aware of the factors that can enhance miscommunication. So be aware of patients slang

▪ speak clearly and enunciate properly.

▪Speak in full sentence