In: Nursing
Identify components of effective communication, barriers to effective communication and nonverbal methods to improve communication. What patterns of communication do you most consistently use - passive, aggressive, assertive, passive-aggressive. Are your communication techniques effective, why or why not? In what ways if any, would you improve your communication techniques and how.
Components of Effective Communication:
Effective communication leads to understanding. The communication
process is made up of four key components. Those
components include encoding, medium of transmission, decoding, and
feedback. There are 7 major elements when we talk about the
communication process. These are: sender, ideas, encoding,
communication channel, receiver, decoding and feedback.
Barrier's to effective communication:
There are many barriers to communication and these may occur at any
stage in the communication process. Barriers may lead to your
message becoming distorted and you therefore risk wasting both time
and/or money by causing confusion and misunderstanding. Effective
communication involves overcoming these barriers and conveying a
clear and concise message.
Common Barriers to Effective
Communication:
a)The use of jargon.
Over-complicated, unfamiliar and/or technical terms.
b)Emotional barriers and taboos. Some people may
find it difficult to express their emotions and some topics may be
completely 'off-limits' or taboo. Taboo or difficult topics may
include, but are not limited to, politics, religion, disabilities
(mental and physical), sexuality and sex, racism and any opinion
that may be seen as unpopular.L
c) Lack of attention, interest, distractions, or
irrelevance to the receiver.
d)Differences in perception and viewpoint.
e)Physical disabilities such as hearing problems or speech
difficulties.
f)Physical barriers to non-verbal
communication.
g)Language differences and the difficulty in understanding
unfamiliar accents.
h)Expectations and prejudices which may lead to false
assumptions or stereotyping.
I)Cultural differences.
Non-Verbal Communication:
Common types of nonverbal communication are; eye contact, facial
expressions, gestures, posture and body orientation, body language,
touch, para-linguistic, silence.
Patterns of Communication:
a)Passive
b)Aggressive
c)Assertive
d)Passive-aggressive.
Of all these assertive communication is the most effective.
Assertive Communicators express their thoughts in a very polite
manner that is considerate of other people's opinion.
Effective Communication is defined as the ability
to convey information to another effectively and efficiently.I
think my Communication technique is very effective.
Ways to improve communication skills:
-Make communication a priority
-Simplify and stay on message
-Engage your listeners or readers.-Taketime to respond. ...
Make sure you are understood. ...
-Develop your listening skills, too. ...
-Bodylanguage is important. ...
-Maintain eye contact.