Question

What is the impact of 24/7 digital media on issue monitoring, planning?

Answer 1

MONITORING- Monitoring regular observing and recording of activities taking place in a event or project. It involves gathering of information in all aspects of the project.

Monitoring is very important for planning and implementation of project. It guides the project in different ways and helps in taking important decisions from time to time.

In todays world digital media plays a very importatnt role in monitoring things dynamically and in real time scenarios. It keeps an eye on process from time to time and helps in smooth flow of work. Digital instruments helps in identifying the faults in the process and helps us in repairing them. CCTV cameras in different areas like railway stations, Traffic roads, Airports etc help in protecting us and keeps us safe. In digital platform monitoring helps in identyfing the customer needs and requirements in E- commerce sector. In also helps the people to reach helpline or service centres 24/7 whenever required. This results in increased customer satisfaction and thus increases the customer base and customer retention.