Question

QUESTION 32

1. Organizations with a diverse workforce are most likely to _____ when compared to less diverse organizations.

   	a.	have higher levels of productivity
   	b.	have higher levels of turnover
   	c.	have higher levels of absenteeism
   	d.	foster fewer conflicts
   	e.	have a lack of understanding of different market segments

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QUESTION 33

1. In the context of the job characteristics approach, skill variety refers to the

   	a.	extent to which a worker does a complete or identifiable portion of the total job.
   	b.	perceived importance of a task.
   	c.	number of things a person does in a job.
   	d.	extent to which a worker knows how well the job is being performed.
   	e.	degree of control a worker has over how the work is performed.

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QUESTION 34

1. Which of the following is an example of dysfunctional behavior?

   	a.	Agreeableness
   	b.	Extraversion
   	c.	Cognitive dissonance
   	d.	Organizational citizenship ​
   	e.	Racial harassment

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QUESTION 35

1. A school has a policy that it will never higher pregnant women as teachers. This scenario illustrates

   	a.	confirmatory bias.
   	b.	workforce diversity.
   	c.	a direct form of discrimination.
   	d.	source monitoring error.
   	e.	affirmative action.

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QUESTION 36

1. _____ thinking is a skill that allows people to see differences among situations, phenomena, or events.

   	a.	Differentiated
   	b.	Divergent
   	c.	Creative
   	d.	Cognitive
   	e.	Convergent

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QUESTION 37

1. Creating different teams for finance, production, and marketing is consistent with _____ departmentalization.

   	a.	location
   	b.	product
   	c.	functional
   	d.	sequential
   	e.	customer

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QUESTION 38

1. According to the job characteristics approach, increasing the presence of the five dimensions it identifies will lead to all of the following EXCEPT

   	a.	higher-quality performance.
   	b.	higher turnover.
   	c.	higher motivation.
   	d.	lower absenteeism.
   	e.	higher satisfaction.

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QUESTION 39

1. _____ is a person’s beliefs about his or her capabilities to perform a task.

   	a.	Risk propensity
   	b.	Self-efficacy
   	c.	Authoritarianism
   	d.	Locus of control
   	e.	Openness.

Answer 1

Question 32: Option a

Explanation: A diverse workforce is likely to have higher productivity because it has higher staff morale that leads to a happy workplace. When there is a sense of togetherness in the workplace, the commitment towards the work is more.

Question 33: Option c

Explanation: The variety of skills exhibited by an individual in terms of job characteristics is the different kinds of experience and expertise that the individual possess which is helpful for the organization.

Question 34: Option e

Explanation: Racial harassment is an example of dysfunctional behavior as it unfair and discretionary behavior that is exhibited based on perceived race, color, place of origin, etc., that damages both the individual and the organization.

Question 35: Option c

Explanation: Direct discrimination is defined as the act of treating a person unfavorably due to a specific physical or mental characteristic like age, gender, medical condition, etc.,

Question 36: Option b

Explanation: Divergent thinking is a thought process or the ability that generates multiple creative ideas spontaneously by exploring many possible solutions.

Question 37: Option b

Explanation: Product departmentation organizes teams based on the product line they work which has specialists in all of the functions like as marketing, sales, finance, human resource, etc., that are needed to produce and deliver the product to the customers.

Question 38: Option d

Explanation: The five job characteristic model are:

1. Task significance
2. Skill variety
3. Task variety
4. Autonomy
5. Feedback.

Increasing these five dimensions of job characteristics motivates the employees resulting in higher levels of satisfaction and profitability.

Question 39: Option b

Explanation: Self-efficacy refers to an individual's confidence level and belief to execute behaviors necessary to perform a task.