In: Operations Management
Describe which characteristics of HR metrics and workforce analytics are most likely to have an organizational impact. Purpose: This assignment will help you understand and HR metrics and analytics, and discuss the differences between metrics and analytics for HR efficiency, and operational effectiveness.
HR metrics and work force analytics which helps in understanding the gap in resource management, controlling and monitoring the attrition, enhancing productivity and value addition etc having major organisation impact. The advanced technologies like machine learning, statistical inferences etc has helped a lot in generating more inferences from the analytical side and on developing HR metrics. which showcases employee-employer relationship, the happiness score, value addition, training and development efficiencies etc.
Metrics are actually more visualised representation with proper scores such as percentage, percentile and benchmarking etc. It gives a dashboard overview on the human resource performance, their satisfaction, attirition rate, effectiveness of training and development. function or departmentwise employees target achievement , traning and development scores etc. At the same time analytics are data driven insights which gives more qualitative output which helps management to take decision making and builidng strategies on human resource such as hiring requiremnt, improving or enhancing the motivation, enhancing work environment etc. Operational effectiveness are more quanitative driven and direct impact on the business level such as service level, client -employee relationship etc.