Question

In: Operations Management

Think about and identify three (3) measurable/observable work behaviors and/or measurable/observable work outcomes that would either...

Think about and identify three (3) measurable/observable work behaviors and/or measurable/observable work outcomes that would either need to be decreased or increased to help an organization succeed. Note that the three behaviors/work outcomes must be observable so they can be directly measured. In other words, they cannot be internal characteristics/personality traits (such as motivation or job satisfaction) that cannot be directly measured.

Next, along with each behavior/outcome you have listed you must list the name of each of the organizations you are thinking about and very briefly describe the type of activities/work that organization performs. (No more than two (2) sentences for this portion of the assignment). The business organization you are thinking of must have more than 30 employees of similar work status from whom information/data about the behaviors/outcome might be collected if your research proposal was actually conducted.

Note that if one of the organizations you indicated is related to the DV you are assigned to focus on in your proposal that you will need to later (not now) provide secondary/background information about that organization. Don’t worry… we will go over how to do this a little later in the semester.

Focus your list on management of employees: i.e., work behaviors and/or work outcomes that could potentially be measured through observation and/or through records of employee behaviors/outcomes kept by the company

Stay away from issues that may be under the control of the company but would not be affected by employees, such as -- budget issues, pay, marketing, competition, etc.

Stay away from dispositional issues that likely cannot be changed by a company, such as personality issues, including, but not limited to, neuroticism, agreeableness, conscientiousness, extraversion, openness to new experience, etc.

Assignment Instructions:

Include the three parts of this assignment in the table below. Make sure there is a horizontal line between each of the DVs you list

  • In Column A you are to list three (3) observable behaviors/work outcomes that you believe an organization must either increase and/or decrease to help the organization succeed.

  • In Column B you are to indicate whether the organization/business would benefit from an increase or decrease of each of the three behaviors/outcomes you have listed in Column A.

Finally, in Column C you should list each of the organizations you believe would benefit from the increase or decrease of each of the observable behaviors or outcomes and a very brief description of what that organization does.

Solutions

Expert Solution

The answer to this question is given in a table. Here the example for meeting the above criteria is can be any organisation like Google, Microsoft, Travancore Titanium Products Limited, etc.

Column A

Observable Behaviours

Column B

Benefit

Column C

List of organisations

1.Communication

· Establishment of communication code within the premises increases professionalism and work ethics

· Good communication among employees create good internal environment

· Increase employee engagement

· Good communication with external environment maintains long term goodwill

Infosys Limited is an Indian MNC, provides business consulting, information technology and outsourcing services, has various clients such as Microsoft, Daimler, Mercedes-Benz, HSBC BANK,

Bank of America,

Goldman Sachs,

Jhonson and jhonson,

Air National Guard,

American Management Systems,

Accenture,

Andrews Air Force Base , and so on.

The long term success story of Infosys is built by the outcome of good communication of its employees.

2.Provide Skill Development and Establish Standards

· Standards will measure the performance level of an employee

· Adequate training can activate employee morale and effectiveness in meeting responsibilities

Infosys has set performance standards for all employees.

Timely updates of these standards based on technology up gradation may improve work behaviour.

3.Use Technology Responsibility

· Identify the hardwire and software that can improve employee productivity

· Employee work loyalty may be improved when applying the internal social media platforms.

· Infosys uses remote working, co-working, collaborating applications like Asana.

· The effectiveness of work behaviour can be assessed by developing information using other relevant software from the data of work performance in the software which the employees interact.


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