In: Operations Management
While managers approach problems using different
thinking styles,they can nonetheless, employ a 5 step decision
making process.
(1) Identify and Define the problem
(2)Generate and Evaluate alternative courses of action
(3)Choose a preferred course of Action
(4) Implement the decision
(5)Evaluate Results
Making process to help them use a systematic approach when solving
complex problems.And still there are many issues which can arise to
impede managers and other decision makers from making the best
decision possible.
What are some of these issues and what can be done to mitigate
their effects?
Improvement in results to solve a problem goes hand in hand with how well the problem was researched and how much data was collected to identify and define the problem. Sometimes, the managers or his/her team members fail to perform enough research on the subject or the data collected for the research is not applicable or relevant to the industry in which the company operates.
This puts the decisions taken upon the very research at risk and there is a higher chance of the decisions not improving the outcome or even worsening the situation.
To mitigate the risks of under-knowledge about the issue, the managers must ensure that the data collected from the research is from credible sources and is up-to-date. Moreover, they should also ensure that the data (which might have been collected for different purposes in the original research) is applicable and related tot he industry, region and scale of operations of the company.
Lastly, managers must closely montoir the implementation to ensure that micro-level changes are happening to ensure that the decisions help the company at a larger level.
The above steps will help the company in making a correct decision and performing proper observation at the micro-level to ensure effectiveness.