In: Psychology
Pls do not handwrite the answer, this is for easy reading
Sry guy, can't find a subject for this - so I put under social sciences
It is under Human Behaviour in Organisation
Question 1:-
“Culture defines the rules of the games.” (Robbins and
judge,2018,pp298).
Examine the extent in which culture in this organisation,
Singapore Airlines (SIA)
impacts
(i) employee engagement and (ii) diversity and inclusion
strategies.
(iii) Discuss how the organisation uses socialisation process/tactics to socialise new employees and help them through the adjustment process.
(iv) Using the Competing Values Framework, firstly, identify the characteristics
(i.e, clan adhocracy, hierarchy, or market) and determine the organisation’s dominant culture. Secondly, provide evidence to justify your determination of its dominant culture.
"Culture defines the the rules of games" --STRENGTHEN YOUR CULTURE TO BUILD A BETTER COMPANY a vision in the Culture of Singapore.
Singapore is considered to be one of the best place in the in world for working conditions..People from all over the world are rushing to this international city towork ,as its one of the worlds freest economies & is ranked at a high position for business, competitive ness. Singapore claims to be at the highest point in regards to infrastructures, life style, education , health care & safety.
Singapore is belived to have a very efficient working people & some of the best companies include are Singapore lines & Temasek.
One of the main factor is Diversity: Since lot of Chinese, Indians, Malaysians & Britishers have setteled in Singapore so, the country has four official languages : Mandarin , Tamil, Malay& English. .
Hierarchy & collectivism : It is stated that work culture in Singapore is of ahigh distance , ie Clear authority structures & social status is defined by the position you have in society,
people Give respect from lower level to higher levels ,respecting seniors & elders inheret from Confucianism which is in Chinese & Asian culture. In such hierarchial work place the jouniors do not argue or question with seniors.
Colectivism prevails over individualism : people always work in groups & asense of affiliation is quite important than apersons individual status,Here people share their rewards instead of striving for individual reconition..
2) employee engagement : Singapore Airlines has consistently out performed & never posted loss & has received substantial & superior returns . This has all been achived by through service excellence & innovation where the engaged employees are taught with various methods.Here organizational culture plays an important role in Singapore Airlines, .profit -consciouness - in grained inall the employees, developing staff holistically.
Developing & creating environment -------> strategy ------> core competence< --------> organisation ( total innovation & holistic staff development.
POINT 3) Creating & maintaining organizational culture: The organisation' s culture is shaped as it faces the internal & external challanges & from this it learns & adapts the environmental challenges, which ensures the values & success , these values are taught to the new member employees. Thi factor is the most important for the creation of organization s culture , preferences, & the industry demand.B) Attraction -selection - Attrition : first employees are attracted , made comfortable & prefer to work ( team oriented workplace), teach them leader ship qualities & finally the reward system.
THE SIGNS OF CULTURE are a) Mission statement b) languages c) physical layout d) rules & policies e) rituals.