Question

Describe a conflict resolution approach Bruce should use successful resolve this situation

Answer 1

Answer.

Conflict resolution indicates a range of methods and processes which are involved in facilitating the peaceful ending of conflict and retribution. In Western cultures such as the United States, successful conflict resolution often involves fostering communication among disputing parties, initiating a problem solving approach by drafting agreements that ensure a mutual satisfaction of the underlying needs. Bruce can use such a cooperation style of conflict resolution wherein he would have to foster and communicate an elevated interest in his own outcomes as well as in the outcomes of others. During conflict, an effective strategy is to cooperate and collaborate with others in an effort to find an amicable solution that satisfies all the parties involved.

In this situation, Bruce in his capacity as conflict resolver would have to initiate a process of finding a mutually satisfying ("win-win") solution for everyone involved.