Question

whats Conflict Resolution
Provide one example where conflict resolution was critical and explain why.
Describe the supporting biblical scripture.

Answer 1

• Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. When a dispute arises, often the best course of action is negotiation to resolve the disagreement.
• Personality clashes between managers and subordinates can cause a range of interpersonal conflicts to arise. Employees may feel bullied or pushed by more authoritarian managers, or may perceive a lack of guidance from more hands-off managers.
• Managers with type-A personalities may set goals that are too ambitious for their subordinates, setting them up for failure and inevitable conflict.
• To handle these personality mismatches, I tried to garner an understanding between the manager and the subordinate so that each understands the others' perspective in the situation.
• Never treat conflict management situations as disciplinary hearings, as if managers are inherently right and employees are inherently wrong; this is a reliable way to lose good employees. If the two cannot come to an understanding, place the employee under the supervision of another manager if possible as was done by me at my workplace.
• Biblical principles for conflict resolution can be applied to any type of conflict. And we believe scripture provides the best approach to conflict resolution, one that will result in lasting peace if both parties will only commit to following God's ordained methods.
• Man's fall from grace in the garden of Eden continues to effect our every relationship. We are all sinners, whose hearts have tendencies toward self-serving motivations and selfish pride.
• The first step in any biblical approach to conflict resolution is necessarily turning our gaze inward, inspecting our emotional responses, checking them against God's Word, repenting of our sin, and preparing our hearts for a humble posture toward our adversary. We cannot expect to experience peace if we haven't first identified our role in the conflict.
• If you are feeling anxious about personally addressing conflict with someone, One option is Conflict Coaching, an unique and emerging resource that may be a beneficial.
• Conflict Coaches provide encouragement, advice, prayer, support and informal instruction in basic peacemaking principles to equip individuals to personally address conflict with another.
• The process of self-reflection is not intended to identify where blame lies or who is at fault. The purpose is to sufficiently prepare your heart for a personal encounter with conflict that glorifies God.