In: Operations Management
Explain the following as the elements of leadership: Give examples in your explanation under each element
1.Authority
2.Power
3.Influence
4.Delegation
5.Responsibility and accountability
1. Authority
Authority is defined as the power to give orders and make
decisions. The leader has the power to give orders and make
decisions. The leader is an authoritative figure. He guides his
teammates towards the path of success. To achieve the collective
team goals, the leader defines tactical and strategical plans for
the teammates to follow. The teammates must follow the plan laid
out by the leader. This gives the leader 'authority'.
Example - In an organization, a team is given the task of creating
a sales plan on how a product is to be marketed and promoted. The
appointed leader has the authority to make decisions as to what
strategies are to be considered while finishing this project. He is
the one who ultimately decides the final promotion strategy.
2. Power
Power is the ability of a person to influence the conduct of other
individuals. The leader exerts power on his teammates according to
the task at hand. The leader influences power in such a way that
they stay motivated at all times and hence stay productive. Power
is the capacity of the leader to get work done effectively and
efficiently through his teammates.
Example - The leader has the power to tell his teammates if
something is being done wrong. He has the power to reduce the
tendency and frequency of workplace politics amongst his team if
their behaviour is inappropriate during work hours.
3. Influence
Influence means the impact an individual has on others' attitude,
behaviour, opinion, etc. The leader of a team influences his
teammates in such a way that they learn from the leader himself by
leading through 'role model'. The leader influences teammates by
building trust and loyalty. The leader's personality plays a huge
role in influence.
Example - The leader always leads by role model. He is taken as an
inspiration by his teammates. He influences everyone with his
charisma and gets work done.
4. Delegation
Delegation means assigning specific tasks to specific people. The
leader of a team knows the strengths and weaknesses of his
teammates. He allots tasks based on the individual's strengths. The
achievement of these tasks collectively helps attain the team goal.
Delegation is one of the key concepts of leadership.
Example - The leader is the one who breaks down the task into
smaller tasks and delegates them to his teammates. In the task of
creating a promotion strategy for a newly launched product, the
leader might assess his teammates and delegate the work
accordingly, according to their core strengths.
5. Responsibility and
Accountability
Responsibility and Accountability are said to be two sides of the
same coin. The leader takes responsibility for every small detail.
He is responsible for both the success and failure of the task at
hand. This also makes him accountable in case there is a failure.
The leader takes full accountability for it.
Example - For the project of creating a successful promotion
strategy, a leader takes responsibility. But, if it fails, the
leader himself is held accountable for its failure.