In: Operations Management
identify the 5 key elements of the model of the marketing process. Explain each element
(1) Situation Analysis
The basis of a marketing plan, called a situational analysis,
includes a number of factors that influence the business, such as
Swot analysis, Pestle analysis, Porter's five strengths, and
stakeholder analysis. What it means is strengths, weaknesses,
opportunities and threats. It creates a list of strengths, both
internal and external, weaknesses, opportunities and threats to
advise on strategic planning decisions. Pestle, which means
political, economic, social, technological, legal and
environmental, is to determine all external factors that can affect
business Situational analysis can lead to a better understanding of
the factors that will affect its future. (Lorette, 2014)
2) Market objectives
The goal is the starting point of the marketing plan. Target
marketing is the goal for organizations that want to be successful
when promoting their products or services to customers. They must
always support the mission and goals of the company. They are
important because they can demonstrate how companies will benefit
from marketing, staff training and management. All effective goals
and objectives are determined by SMART criteria.
SMART means
Specific
Measurable
Agree and Achieve
Relevant and realistic
Schedule (class record)
Example:
To increase 50 students per month in 2014
Reduce at least 70% of well-trained students in 2016
3) Marketing strategy
A strategy is a long-term plan to achieve a specific goal.
Therefore, a marketing strategy is a marketing plan that is
considered to achieve market goals. STP marketing is a three-step
approach to target market planning. S is for segmentation, T is for
target, and P is for position.
Dividing is an important part of brain formation caused by
demographic issues, psychology, lifestyle, beliefs and values, life
stages, geography, attitudes and benefits. Targeting allows
companies to classify the market segment that fits their product.
Hanks (2014) states, "Positioning involves product development that
the selected target market segment considers unique compared to
similar products in the industry."
4) Marketing mix
Marketing mix is a combination of seven variables under the
control of a company that can be used to achieve market goals.
Market managers use it to get the best response in the target
market. It is important to understand that the principles of
marketing mix are manageable.
Market decisions usually fall into the following seven manageable
categories: 7P.
Products
Price
Place
Promotion
People
Process
Physical proof
5) Implementation and control
Effective strategic execution can determine the outcome of
marketing planning. Implementation efficiency can be enhanced by
managing the planning process by establishing commitment and
ownership over planning and implementation.
"Strategic management is the final step in the management process,
which includes monitoring and evaluating the overall strategic
management process to ensure that it operates properly," Na (2008)
states. The key to management is measurement ability. He compares
what should actually happen to what has happened or is likely to
happen.