Question

In: Operations Management

If you were managing workflow within teams, how would you attempt to keep team employees motivated...

If you were managing workflow within teams, how would you attempt to keep team employees motivated within your current organization? Explain your response, and use at least one academic source to support your points.

Solutions

Expert Solution

Workflow management is an activity where proper co-ordination of tasks is necessary to sum up the complete work a success in a way an organization aims at. Workflow is nothing but a sequence of task which is a sub part of portion of a complete picture (i.e. task). It is mandatory to know the workflow is different for every organization, with mentioning this I would like to add one more valuable statement that the ways or attempt also may vary. The attempt to motivate team people into a workflows actually different and depends upon the workflow which may vary from organization to organization.

  • Make your place of work employee friendly – a pleasant workspace is always welcomed as no one wants to be in a boring space, since everyone in the team has a common objective to fight there should not be a place of any nonsense which could kill the seed of productivity.
  • To have a supporting and honest management is always encouraging – management should be responsible and supporting, they should be well aware of their roles and responsibilities towards the team. An understanding approach is all it takes to boost the team’s moral.
  • Rewards offering – pay them well as they have invested time, let them have a feeling of security and as sense that someone is carefully watching their activities. This behaviour of rewarding employees keep other attracted to their work.
  • Quick discussion/meetings on changing work scenarios and plan accordingly – I will be using a real time source to explain this section, meetings are very effective in a workflow where things could change drastically with no symptoms. In a workflow everyone should be on same grounds. Once a new product was launched by the company which was an extension to its earlier product but several enhancements were done. Since there was several new functionality added, it needs to be dealt differently. The team management held several initial meetings after reading the business workflow and several other documents. Under this a new findings came that a portion of its customer invoice has similar way to work in order to clear the customer cases and a new way to deal the pricing features if a customer purchase the bundle subscription. Once this was mentioned the approach to clear the scenario was to add bundle details with specific identifiers. Also this led the management to specifically call the top performers in the meeting just to add their value to their contribution.

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