In: Operations Management
According to the textbook, segmentation variables can be grouped into the following categories: geographic, demographic, psychographic and behavioral. Describe each of these groups of segmentation variables. Imagine that you have been hired as VP of Marketing for the U.S. market for Seiko. How would you use these segmentation variables to market Seiko watches?
TARGET MARKET SEGMENTATION:
Geographic:
City: Tier-1, Tier-2, Metro
Area: Urban & Semi-urban areas
Demographic:
Socio Economic class: middle & upper class people
Occupation: working professional & executives, business man
Psychographic:
Lifestyle: Sports, Outdoor oriented, fun loving, Travellers
Personality: Ambitious, Gregarious
Behavioural:
Occasions: Regular, Festive
Benefits: Quality, Service, Economy
Usage Rate: Light, Medium & Heavy users
Loyalty Status: None, Medium & Strong
For SEIKO, Segmentation variables as:
Customer Target Group as per Geo and Demographics- Middle Income level Men and Women, Tier-1/2, metro cities
As per Psychographic- working professional/ business men with rich or medium-high life style
As per Behavioural- people who seek Quality and Brand