Question

Imagine you are a Human Resource Manager of chain restaurants in Istanbul. During the next year, the competitive strategy of restaurants is to provide a fast and high-quality delivery system. How do you Translating Strategy into Human Resource Policies and Practices?

Answer 1

Human Resource Policies and Practices of the restaurant have to be designed in tune with the competitive strategy of it. Here it is understood that the restaurant is going to implement a fast and high-quality delivery system in the restaurant during the next year. So the following HR Policies and Practices can be used for achieving the same.

• The restaurant must recruit only those who are capable of maintaining a fast and high-quality delivery system.
• Restaurant specific HR standards must be designed and informed to all the staff in the restaurant.
• Proper work-specific training must be given to employees to facilitate a fast and high-quality delivery system at the restaurant.
• Some awards should be introduced to recognize those employees who help the restaurant in the effective implementation of strategies.
• Modern technology should be incorporated for managing human resources in the restaurant, which will help in the successful implementation of the competitive strategies of the restaurant.