Mazlina ventures into agriculture business. She firmly believe that there is market opportunity and demand for organic vegetables provided quality is assured. Even though her business is small, but over the past two years, her company has been exporting fresh organic vegetables to Singapore.

However, there have two main issues that troubled her.

First, there has been a perception that local small medium scale should not waste time to have their company to be ISO certified. ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. Likewise, there is no reason that agriculture company cannot be ISO qualified. Mazlina is still undecided whether to certify her company with ISO9001:2015 or stay with current status quo. Obviously, she may understand the benefits of an ISO certified company.

Second, there has been issues related to cost. She has strong quality commitment. She maintained a stringent standard operating procedure that each of the organic shipment is thoroughly inspected. In fact, unknowingly she could have overengineered the inspection process. As a result, the cost of producing the vegetables has increased over last 5 months, eroding her margin. In addition, there has been increased of employee turnover. Additional cost was incurred to rehire and retrain all these employees where she wanted them to specialize in the inspection process. There has been a cost of quality with all the additional effort.

Question 1 - Evaluate Mazlina’s options on the quality certification.

Question 2 - What are the categories of cost of quality? Did Mazlina approach in managing quality appropriate and optimal? Provide recommendations.

Sergio Marquina is an expert of automated production lines. However, in order to promote his status to “the professor” he needs to also become an expert of line balancing in manual assembly lines. He already knows the three types of line balancing algorithms as Largest Candidate Rule, Kilbridge and Wester Method and Ranked Positional Weights. In his attempt to become “the professor”, he has to present the following discussion points to the committee of referees. Present your answers with an organized, detailed and clear way.

1. Discuss in what situations one should use Largest Candidate Rule, knowing that Kilbridge and Wester Method and Ranked Positional Weights usually bring solutions that are more accurate.
2. What should be done in the case of a single work element’s value is greater than  value?
3. In mixed model line balancing systems, why are we taking AT (available time) as the maximum station time?

Doonesbury is interested in the purchase of a 30 acre farm in Abbotsford. Prior to making an offer on the property Doonesbury obtained a title search from the New Westminster Land Title Office. Discuss the various encumbrances that may show on the title to the property and advise Doonesbury of the possible relevance of each encumbrance to him as a purchaser. *Each relevant point is worth 2 mark. A point is gained for listing the encumbrance and a point is gained for describing it.

The College of Business and Public Administration at Benton University has a copy machine on each floor for faculty use. Heavy use of the five copy machines causes frequent failures. Maintenance records show that a machine fails every 2.5 days (or l = 0.40 failure/day). The college has a maintenance contract with the authorized dealer of the copy machines. Because the copy machines fail so frequently, the dealer has assigned one person to the college to repair them. The person can repair an average of 2.5 machines per day. Using the finite-source model, answer the following questions:

a. What is the average utilization of the maintenance person?

b. On average, how many copy machines are being repaired or waiting to be repaired?

c. What is the average time spent by a copy machine in the repair system (waiting and being repaired)?

d.Draw the decision tree.

Explain the concept of tripartite relationships. Identify the parties of such a relationship for the municipality. Discuss how these parties balance the interest of each of the tripartite members, using an appropriate and recent example (ideally something that has been reported on in the media)

What does a U.S. firm setting up operations in Japan need to know about work centrality in that country? How would this information be of value to the multinational? Conversely, what would a Japanese firm need to know about work centrality in the United States? Please explain.

Dagwood, Garfield and Snoopy decided to open a scotch tape boutique in a local shopping centre, No-Oaks Mall. Dagwood has a great deal of expertise in the operation of a scotch tape boutique, but only $25,000.00 in cash, which belongs to him and his wife, Blondie, all of which

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he is prepared to invest in the boutique. Blondie wants some ownership interest in the boutique as well as Dagwood. Garfield has numerous assets and is prepared to invest $100,000.00, but will spend most of his time on vacation. Snoopy has $1,000.00 to invest and has no other assets but will work full time in the

boutique and requires a salary. Dagwood is mindful that the business is risky and has the additional problem that Garfield and Snoopy fight like cats and dogs and that this may cause instability. The hope of the parties is that the new business, to be called AStuck On You@, will be successful and can be sold for a profit in two years.

Examine which form of business organization would be most beneficial for each of the parties. Consider the relevant factors. What format should they jointly decide upon?

Review the numerous terms and conditions of the Lease that Dagwood, Garfield and Snoopy must negotiate, making particular note of what terms will be of greatest concern to them. (each relevant point is worth 2 mark).

Please explain what frugal innovation is in your own words.

Q 2: What does Navi Radjou believe for sustainable growth and prosperity in the West?

Q 3: What are the two examples of frugal innovations about growth and prosperity that N. Radjou explains?

Q 4:According to Navi Radjou how do you go about adopting frugal innovation?

Q.5. What differentiates frugal innovation from other innovation types?

1.)Al Attorney is a divorce lawyer. Sam and Mary want him to represent them both in a divorce, as Sam and Mary have worked out all their property division and just need a lawyer to do the paperwork. What should Al tell them?

2.)The personal representative of an intestate estate is called the

3.)Mary owns 10 shares of Acme stock.  At its annual shareholders meeting, there are 5 Directors to be elected. Mary is allowed to vote 50 votes for Director Smith. This is an example of

4.)When Acme Corp. was first chartered, Joe bought 100 of the initial 1000 shares offered. Later, in order to raise more capital, Acme made an offering of 1000 more shares. Joe was offered 100 more shares of the new issue. This is called

Hi, can you answer this question in more detail?

Subject: Quality Management and Practices

5.

Research on the current state of Toyota's Company quality management covers the following topics, demonstrate your theoretical understanding and skills in evaluating existing operational management issues, and use a quality management framework for analysis.

• Total Quality Management…

( Words: 900 Don't direct copy )

Hi, can you answer this question in more detail?

Subject: Quality Management and Practices

6.

Research on the current state of Toyota's Company quality management covers the following topics, demonstrate your theoretical understanding and skills in evaluating existing operational management issues, and use a quality management framework for analysis.

• Total Quality Management…

( Words: 900 Don't direct copy )

ANSWER WITHOUT EXCEL PLEASE
A Department has 5 machines that each run for an average of 8.4 hours (exponential) before service is required, service time average is 1.6 hours (Exponential)

1. While running, each machine can produce 120 pieces per hour. with one server, what is the average hourly output actually achieved?

2. With 2 servers, what is the probability that a machine would be served immediately when it requires service?

3. If Machine downtime cost is $100 per hour per machine, and server time costs $30 per hour, how many servers would be optimal?

Please DO NOT use EXCEL

IRAC Summary

During a prenatal appointment for her high-risk pregnancy, Monica Moore was told to complete a series of forms related to medical treatment, privacy rights, and payment of services. Neither the office receptionist who gave her the forms nor her OBGYN specialist physician (to whom she had been referred) brought her attention to the fact that among the forms she was signing was also included a four-page long arbitration agreement. The title of the top page, however, was in boldface type and capitalized letters: “ARBITRATION AGREEMENT FOR CLAIMS ARISING OUT OF OR RELATED TO MEDICAL CARE AND TREATMENT.” The arbitration agreement purported to be binding on Monica, her husband, and their unborn child; required that all future claims against any medical provider in the practice would be arbitrated (if the medical provider elected to be involved in arbitration); stated that Monica’s, her husband’s, and her unborn child’s constitutional rights to jury trial or trial by judge were being waived; noted that the patient acknowledged her right to consult with an attorney prior to signing the contract; and provided Monica with 15 days in which to rescind the agreement after she signed it, although she was not provided with a copy of the arbitration agreement. Monica later filed a medical malpractice action in state court, and the trial judge granted the defendant medical provider’s motion to compel arbitration. Monica appealed on the grounds that the arbitration agreement is a contract of adhesion with both procedural and substantive unconscionability.

Choose an example of an industry or a company with demand side increasing returns and describe it in maximum five bullet points.