Questions
Select two UAE or other Gulf/Arab banks. You can find their financial statements at the website...

Select two UAE or other Gulf/Arab banks. You can find their financial statements at the website of the UAE central bank or at the website of Dubai Financial Market (http://www.dfm.ae/pages/default.aspx?c=1010 ) or Abu Dhabi Stock Exchange (http://adx.ae/ENGLISH/SECURITIES/Pages/ListedCompanies.aspx ). Be careful to select two banks with similar size (Total assets) and either two conventional banks or two Islamic banks. Do not compare a conventional bank with an Islamic bank. The comparison should be two Islamic banks with each other or conventional banks with each other. You have to analyze their performance in the last 3 years (2016, 2017, 2018).

So, try to follow these points in the analysis: 1. Give a short description of the activity of each bank (when they were created, who are the shareholders, where do they operate, what kind of services they offer and so on)

In: Operations Management

How do you respond to the assertion that “the most important organization in the world is...

How do you respond to the assertion that “the most important organization in the world is the company: It is the basis of the prosperity of the West and the best hope for the future of the rest of world”? If not the company, what else?

The book is Strategic Corporate Social Responsibility CSR chapter#7

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Explain the logic used to determine which activity to reduce on a Project Network based on...

Explain the logic used to determine which activity to reduce on a Project Network based on the cost slope and other relevant information.

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What is the scope of Human Resource Planning (HRP) Exercise? Benefit of Workforce Planning and effective...

What is the scope of Human Resource Planning (HRP) Exercise?

Benefit of Workforce Planning and effective HRP?

  Evolution of HRP Human Resource Planning?

In: Operations Management

Compute the capacity (bottleneck rate) in jobs per hour (jph) of the following configurations and record...

Compute the capacity (bottleneck rate) in jobs per hour (jph) of the following configurations and record your numerical answers (in order) to the nearest tenth of jph. (Enter numbers only):

a. A station with two (2) machines operating in parallel with 5-minute process times (te) at each machine.

b. A balanced line with two (2) series single-machine stations, both with average processing times (te) of 10 minutes.

c. A line with four (4) single machine stations in series, where the average processing times are:

15, 18, 10, & 12 minutes respectively.

d. A four (4) station line with multi-machine stations A, B, C, & D, where the number of parallel machines are 2, 6 10, & 4 respectively. The average processing times (te) at each station are 10, 24, 40, & 18 minutes respectively (see table below).

Process Line with series stations & parallel machines per station Question (d)

Station

te(minutes)

te(hours)

Machine jph(1/te)

Machines/ station

Station jph

A

10

2

B

24

6

C

40

10

D

18

4

Minimum rate (rb) =

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What are the most important implementation of recommending solution including resources to be accessed by the...

What are the most important implementation of recommending solution including resources to be accessed by the company and it sectors, the timing of implementation and monitoring of result?

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The Nature and scope of Human Resource Planning is significantly different from that of the Traditional...

The Nature and scope of Human Resource Planning is significantly different from that of the Traditional Manpower Planning exercise.”?

3.0 Manpower Planning

     3.1 Definitions of Manpower Planning

     3.2 Purpose of Manpower Planning

     3.3 Steps of Manpower Planning

      3.4 Benefits of Manpower Planning

      3.5 Limitations of Manpower Planning

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When looking at securing your bank accounts, what type of considerations should anyone take before choosing...

  • When looking at securing your bank accounts, what type of considerations should anyone take before choosing an electronic method of payment?
  • Business continuity planning is now a business best practice expectation for information security and overall operation. What are the considerations that a business must consider when developing their BCP? What are the phases of such a plan?
  • For any web based business there has to be a method of tracking success which usually is accomplished through Web-centric metrics. What Web-centric metrics would you want to consider if you had a web based business?

In: Operations Management

Chapter 8 Case analysis: Within your studies of the new product development process, look at the...

Chapter 8 Case analysis:

Within your studies of the new product development process, look at the following mini cases and answer the questions that follow:                                                                               

McLobsters Case                                                                                                                                   
Fill in the blanks with the stage name of the new product development process :

When you're a giant company like McDonald's, with locations all over the globe, you can perform test marketing in your own stores. Take the McLobster for instance. I'm sure it began during an _____ _________. They must have said, "Hey, what is missing in our Canadian/New England market?" Or maybe it is coming from a consumer or supplier. Either way, the McLobster passed the ___________ stage "which helps spot good ideas and drop poor ones as soon as possible."

Next, came the _________________, "a detailed version of the idea stated in meaningful consumer terms." This would go something like, "The McLobster: real Atlantic lobster spread over the length of a bun and smothered in creamy, white McLobster sauce...mmm, I'm lovin' it!"


Eventually, after the _____________________ stage where McDonald's described their target market, the planned value proposition, and the sales, market share, and profit goals. Finally, they would have performed a ________________ on the McLobster, reviewing sales, costs, and profit projections to see if they fit with the objectives of the company.

McDonald's wouldn't then just commercialize the product to every McDonald's that serves to their target market, they would first have to do    _______________, by introducing the product and marketing program into real market conditions. Here, they would offer the McLobster at certain locations within their target market.

The McLobster must not have been profitable enough to mass commercialize, but to my understanding it has been re-introduced over the years as a seasonal product.

Now answer the following questions:

  1. State 3 (three) of the external sources for ideas?

  1. Explain two reasons for new products to fail.
  1. Explain 2 important considerations in the commercialization stage. (2 mark)
  1. As a marketing manager for McDonalds, explain how your company will apply the concept of social responsibility                                                                                                                    

In: Operations Management

explain in detail what crisis management plan is and why it is important for every firm...

explain in detail what crisis management plan is and why it is important for every firm to have one?

500 words/ 2 references in APA format

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When low-cost carrier JetBlue Airways began operations in 1999, it promised customers cheap fares combined with...



When low-cost carrier JetBlue Airways began operations in 1999, it promised customers cheap fares combined with exceptional service. JetBlue planes offer more leg room and all seats on JetBlue planes offer passengers 36-channel DIRECTV® service on seat-back screens.
For seven years, JetBlue, with a few exceptions, kept its promise to passengers and shot to the top of customer satisfaction surveys J.D. Power and Associates conducted. On Valentine’s Day, 2007, however, the airline suffered the worst crisis in its history. Due to an unexpected New York ice storm, nine JetBlue planes full of passengers were stranded on the tarmac for over 6 hours—one plane and its 130 passengers sat on the tarmac for 10 hours. The planes left the gate and then found they couldn’t take off, but the airlines, feeling that the storm would let up by midmorning, did not allow the planes to return to the gate. In the end, the wheels of the planes were frozen in the slush, unable to move. In the next few days things got even worse for JetBlue as a snowball effect (pardon the pun) from the storm caused hundreds of flights to be cancelled—JetBlue’s flight attendants and pilots were not where they were needed, and the company’s communication system staff people were not trained to tell them what to do. At some airports, police had to be called in to help calm down the irate customers. While the airline was far less than satisfactory in its response to the Valentine’s Day ice storm, its response to the crisis was a model of excellent PR. Seeking to swiftly respond to the crisis and appease angry customers, CEO David Neeleman quickly apologized to customers and explained what went wrong. He said he felt “mortified” and “humiliated.” To get his message across, he appeared on CNN’s American Morning, Today, Fox and Friends, and Squawk Box early the next day. But JetBlue did more than just apologize to consumers. The airline offered passengers who were stranded on JetBlue planes for three hours or more a full refund plus a free round-trip ticket to any JetBlue destination. In all, the airline spent $30 million on vouchers for passengers of the 1,102 cancelled flights. In addition to its immediate response to the February cancellations, JetBlue cited its dedication to “bringing humanity back to air travel” and established a Customer Bill of Rights retroactive to February 14. The Bill of Rights outlines what JetBlue will provide to its customers in cases of flight cancellations, departure delays, overbookings (customers who are denied boarding will receive $1,000), and even when the DIRECTV® is noperable. But will these changes satisfy customers? Most customers reacted with caution, saying that they would be watching the airline to see if it lived up to its promises. Other stranded passengers were less positive, and some vowed never to fly JetBlue again. Will the Bill of Rights allow JetBlue to gain the level of customer loyalty it enjoyed before the crisis? While most customers of delayed flights may be satisfied, others may not. What about customers whose delays fall 10 minutes short of receiving a full-price trip voucher? And what will happen when another crisis occurs? JetBlue must continue to develop customer service and PR programs if it is to stay in the air for the long haul.
What is the decision facing JetBlue?
What factors are important in understanding this decision situation?
What are the alternatives?
What decision(s) do you recommend?
What are some ways to implement your recommendation?

In: Operations Management

Human Resource Planning (HRP) represents a significant improvement on traditional Manpower Planning exercise. To what extent...

Human Resource Planning (HRP) represents a significant improvement on traditional Manpower Planning exercise.

To what extent does HRP represent an improvement towards an organisation’s assessment of it human resource needs?

1.0 Introduction

2.0 Human Resource Planning (HRP)

     2.1 Definition of Human Resource Planning

     2.2 Role of Human Resource Planning

     2.3 Objectives of Human Resource Planning

      2.4 Process of Human Resource Planning

In: Operations Management

Why might a person wish to be involved with a critical path activity? What are some...


Why might a person wish to be involved with a critical path activity? What are some of the reasons one might have for not wanting this type of association? Explain your rationale with an example.

In: Operations Management

1. Four most common layout formats (170, PPT 4-10) – describe the four most common layout...

1. Four most common layout formats (170, PPT 4-10) – describe the four most common layout formats. 2. workcenter (Job shop) Layout (170-174, PPT 11-20) – for a given workcenter layout, be able to assess the material handling cost/distance. 3. Assembly Line Layout (174-180, PPT 21-40) – be able to balance an assembly line: 1) draw a precedence diagram, 2) determine the workstation cycle time, 3) determine the theoretical minimum number of workstations, 4) using the longest task time rule to assign tasks to workstations, and 5) evaluate the efficiency. 4. Work Cell, Project, and other nonmanufacturing Layout (181-185) – illustrate how to develop a layout for work cell, project, and layouts in nonmanufacturing settings.

Chapter 12 – Six Sigma Quality 1. Defining Quality (299-303, PPT 4-16) – be able to define quality and TQM; understand the four categories of cost of quality (COQ). 2. Total Quality Management (PPT 17-36) – be able to describe each of the seven concepts for an effective TQM program. 3. Six Sigma (303-310, PPT 24-29) – understand the Six Sigma approach to improving quality and productivity. 4. Tools of TQM (PPT 37-49) – describe the seven tools for TQM – what they are and when to use them. 5. ISO (310-312, PPT 50-55) – describe the ISO international quality standards.

In: Operations Management

Develop the training manual on any courses, such as Financial Accounting, to be used by the...

Develop the training manual on any courses, such as Financial Accounting, to be used by the freshmen. Material of this manual should include the following:

1. Training objectives

2. Training contents (2 chapters)

3. Learning models

4. Key learning points

5. Exercises, using different training methods, such as games, case studies, group exercises, etc.

6. Diagrams, pictures, graphs, etc.

7. Reference list

In: Operations Management