The Upper Midwest of the United States has lagged behind the economic recovery enjoyed by much of the rest of the nation. With an economy built largely on the steel, lumber, agriculture, and manufacturing industries, local businesses were hit by the triple challenges of declining commodity prices, globalization, and automation. Countries such as China and Canada offer cheaper steel or lumber, crop prices have been falling, and many manufacturing jobs either were replaced by robots or moved to China, Southeast Asia, or Mexico. Finding thriving businesses in this region can be difficult, and one of the few standouts has been in the gaming industry.
A small group of Native American tribal leaders opened the Brown Bear casino about 30 years ago. The facility was built on tribal land. Initially started as a relatively small stand-alone casino, the complex has grown to include 2,000 slot machines, 25 blackjack tables, a bingo ball for 600 players, a convention center, a 400+ room hotel, three restaurants, and a golf course. Over the years it has become a destination location for those wanting to play golf, see shows, enjoy good meals, and gamble without having to travel all the way to Las Vegas to make it happen.
The Brown Bear casino complex is now a $50 million business headed up by a general manager, who in turn oversees 11 different department heads, such as the chief financial officer, head of security, director of gaming operations, and so on. These 11 leaders manage the 1,200 employees working at the casino, hotel, convention center, and golf course. Although the casino enjoyed strong growth during its first 20 years of existence, it has not recovered fully from the economic recession of 2007-2009. Many of the good-paying jobs in the area disappeared, and as a result the local population has become considerably smaller and older. Compounding this problem is the fact that the gaming industry is facing increasing competition for customers' entertainment dollars. The chief marketing officer has implemented a number of campaigns to bring more and younger customers into the casino and increase their average spend per visit, but so far these efforts have yielded negligible results.
Although the casino is the largest employer in the area, staffing and employee engagement have been chronic problems. Many long-term employees appear to be completely checked out at work, biding their time until retirement, and they go out of their way to disparage those who put in an honest day's work. Despite paying a competitive wage and the relative scarcity of good-paying jobs in the region, the casino averages 30 percent annual turnover, with some positions reporting turnover rates over 100 percent. Turnover is not only taking a toll on the employees who remain (as they often have to pick up the slack for those who leave), but it also has an impact on the casino s customer satisfaction and financial results. Newer and less experienced staff do not know how to handle more complex customer issues, and it costs the casino $1,000-$5,000 in recruiting fees for each new person hired. With 400 new staff being hired each year, these staffing fees are having a material impact on the company's bottom line.
The general manager has asked you to help reduce staff turnover, create a more engaged staff, in the hope that this will improve the casino's customer satisfaction ratings, and have a positive impact on revenues and profitability.
QUESTIONS
In: Operations Management
How are worker’s compensation benefits calculated?
In: Operations Management
Develop a Data Flow Diagram (DFD), Context Diagram and Level 1-2-3 for Cost Management System in Construction Site .
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Write 5 paragraph Discussing a Movies or a Music or a Toys that you remember watching/playing/listening to as a kid and how these compare against socialized roles (whether it be male, female or both)
In: Operations Management
please by deatiels and clear line! : Describe the following depend on HR course
- Describe how job analysis is different from job analysis document
- main differences between public and private agencies
- differences between achievement tests and work samples
In: Operations Management
Assignment:
Using your own personal experiences, explain the shopper marketing
strategy in each of these scenarios:
1. Describe two occasions when a retailer successfully sold you a product you were buying for yourself through an effective shopper marketing tactic.
a. First example is when you bought a product you were not
planning on buying when you entered a store (or visited a web
site)
b. Second example is when the shopper marketing tactic helped you
make the final decision to buy a product that you intended to buy
when entering a retailer. (ex. Lots of people bought coca-cola
because they use a shopper marketing tactic of putting names on the
labels. They knew they wanted a soda, but they decided to buy a
coke because of the label)
2. Describe one occasion when a retailer sold you a product you were buying for someone else through an effective shopper marketing tactic.
In: Operations Management
JetAirways flight from Philadelphia to Boston has 350 seats. The high fare on the flight is $1000 and the restricted/low fare is $500. There is ample demand for the low fare class but high fare demand is uncertain. Demand for the high fare is normally distributed with mean 150 and standard deviation of 45. Further, the customers buy low fare tickets well in advance of high fare customers.
1. What is the expected revenue (in thousands) from high fare passengers when a booking limit of 200 is selected for the low fare tickets?
2. The JetAirways Customers’ Bill of rights states that “Customers who are involuntarily denied boarding shall receive $750 in addition to a ticket refund.” The RM department notices that the number of no-shows is normally distributed with a mean of 7.5 and standard deviation of 3. What is the maximum number of reservations in excess of plane capacity that the airline should accept?
**Please show work
In: Operations Management
In: Operations Management
What is the difference between synergy and value creation with respect to strategy? Employing at least two different web resources, please give details and examples. Can you find an example of an organization that is employing true strategic value creation as opposed to the marketing/PR illusion of strategic value creation?
In: Operations Management
Imelda, Lucy, Spiro and Juan are architects in business in Ottawa as a partnership (ILSJ Architects). They have been together for 20 years and have noticed that competition has driven down their profits. They prepare a bid in response to a tender from the City of Ottawa to design a new library. Spiro reaches out to the competing firms in Ottawa and strikes a deal with them whereby the other firms will make bids that exceed $3,000,000 to ensure ILSJ will win the bid at a price that will yield an acceptable profit. In exchange, he will bid too high in the next City of Ottawa tender opportunity. They are awarded the contract on October 31, 2019 at a price of $3,000,000 and must complete the design by March 31, 2020 Unfortunately, all of the partners get ill with the new coronavirus and cannot do the work. The contract in favour of the City of Ottawa is ironclad and the partners have no defence to the contract claim. All the partners manage to recover from COVID-19, but the City awards the contract to the next lowest bidder at $4,500,000. The City sues the 4 partners for the $1,500,000 difference. At this point Lucy learns of Spiro’s deal with the competitors and believes that the contract could have been completed for $2,500,000 so the City did not really suffer damages because the price of $4,500.000 is artificial. Lucy comes to you for legal advice. What do you tell her? Identify as many issues as possible. Note that the question is not about contract law so do not raise any contract law issues in respect of the contract with the City of Ottawa. Lucy has very little in assets and cannot afford to pay a judgment. Will she have to declare bankruptcy? If so, what is the process and what issues may emerge through the bankruptcy process? What other areas of law are relevant?
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For the following scenario, please explain whether a contract has been formed. Discuss whether all requirements have been met for a valid contract, including consideration. If the contract is void or voidable, say so and then explain why. Be sure to include more than one reason for your conclusion, if applicable. Finally, is the agreement executory or executed? Why? Is it express or implied? Why? Is it bilateral or unilateral? Why? Be sure to explain your answer fully, so that I can be sure you understand these concepts.
Scenario: (This scenario takes place in Ohio, where the age of majority is 18 and the drinking age is 21.) One Sunday, after smoking a fair amount of cannabis and feeling "high", Lara (17 years old) goes to Joe's house. Joe is a 21-year-old guy in the neighborhood who sells alcohol to people from his home on Sunday, when the liquor stores are closed. Lara asks Joe if she can buy a six pack from him. He says "sure" and gives her the beer. She promises to pay him next week.
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In America we are a group member of the country where we are living at this moment. Briefly describe and evaluate a communication experience (leader, message, group receptivity) from these past few weeks. (ie: the President, Task Force, media, branches of gov’t, stay at home mandate, etc.). For example, you may want to explicitly compare/contrast the experience with the group goals and social interdependence, the clarity of communication and outcomes, the importance of trust, group member experience of one or two-way communication.
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Think of one aspect of your life (college, career, family, new home, etc.) for which you now understand the future to be different from the present and perhaps different from the future you imagined two-months ago. Write a vision statement. With that done, what does it mean when we say the vision can include a description of both the journey and the destination?
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What does the industry acronym ROMI stand for and what is the importance of ROMI in the field of marketing communication measurement? How is it measured and used by clients and agencies in evaluating the impact of effectiveness of a campaign?
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Intel made Intel inside marketing and branding campaign in order to distinguish itself from competitors and build brand awareness in customer minds. They chose Pentium name that could be trademark for its latest microprocessor. This marketing campaign included Intel logo in their PC and sticker on outside of laptops and their PC by giving rebates to computer manufacturer. It aided to move the Intel brand name from outside the PC and into the consumer minds in the marketplace. After that Intel used special advertisements for their products. Such as: Bunny People. Commodity product into one of famous brands was built in history through their innovative marketing campaign.
Intel promoted new product’s development and searched new opportunities to extend its growth and market. It launched new platform Unwired which is integration of new microprocessor, classmate PC for children, home entertainment, Atom processor for mobile internet devices, netbooks and Intel Core i7 which is useful for advanced computer activities video and 3d gaming. It brought big revenue for company. When they replace the logo from familiar Intel Inside to Leap Ahead, They lost some old value. But new slogan reflected their ambition to lead market and new Intel direction which meet the needs of customer.
Do you agree with the posted above? why?
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