how the work environment can influence the motivation, creativity, and performance of individuals and teams.

5. As a trucking transportation systems manager how do you deal with labor unions? Explain the
"rights" of the union worker and the "rights" of you .....the management.

What is a consumer product? Describe the characteristics of each type of consumer product and give examples of each.

Which legal school of thought is illustrated in this dialogue?

DONUT DAY AT THE OFFICE

Part 7 Alison: (She stands during David's speech as if inspired but sits down once Bob starts talking.) Bob: Right. Power to the people David. Anyone else hungry? (He tries to slowly move to the donuts and Joyce continues to defend them like a point guard.) Lee: I have an idea that might address all of these issues. What if none of us have any of these donuts but instead we break up into teams and sell them to our coworkers for a profit? Instead of getting one or two donuts, we can stop on our way home and pick up a dozen of them each with our profits. In this case, we ignore the company stick-in-the-mud book regulations because, as you can see, we are obviously presented with some opportunities for a little economic development. Corporate rules here must bow to economic opportunity. If we let our rules block our prosperity, what kind of company will we become?

End Part 7

A) Law and economics school of thought.

B) Legal realism school of thought.

C) Sociological school of thought.

D) Command school of thought.

Owen Mills Limited began its operations on Trumpet Land, a beautiful island in the Caribbean with a very diverse population in terms of age, gender, ethnicity, religion, disability, sexual orientation, education, and origin. In 1970, at the age of twenty-eight (28), Owen Mills a progressive thinking young man decided to start his own business. His father had worked as a Manager at a large department store in the city of Trumpet Land for as long as Owen can remember, and his father would share his daily experiences. The idea of operating his own business was always at the forefront of Owen’s mind. After gaining four (4) Advanced Level subjects (Mathematics, Geography, English Literature and Spanish), Owen got a job at a large Credit Union where he moved up the ranks from a Customer Service Clerk to Supervisory level within four (4) years and then onto being a Credit Officer.

During his time at the Credit Union, Owen attended a number of short management courses. This built his confidence that someday soon he will achieve his dream of being a big business man. At age twenty-eight (28) Owen thought that he had saved sufficient money along with his wife who worked at another Credit Union, so that they could purchase a small one-story building in the heart of the city. The building was at the corner of French Street and John Street, the main street in the city. The building was refurbished and painted in bright red, and blue to suit the liking of Mr. Mills. He thought to himself “No one could miss this building” and he also thought of a tag line. Business started in February 1970. From the inception of the business to date, the tagline emblazoned at the front of the store “We have all that you want!’ has remained.

The Early Years Owen Mills Limited operated as a sole proprietorship for many years selling almost every item that a household could want, staying true to his tagline. The business began with five (5) employees: his wife serving as the cashier, two store clerks, one driver and a cleaner. The store was well sectioned with a variety of items as shown in Table #1 below. Table #1 – Variety of Items sold by Owen Mills Limited Cosmetics and related products for men and women. School items – copy books, pencils, pens rulers, etc. Basic food/grocery items – rice, flour, sugar, peas, salt, seasonings and other condiments Personal hygiene products Plumbing and electrical material A variety of snacks and soft drinks Perfumes/fragrances Small appliances Kitchen ware and Glassware Clothing and footwear for babies, and boys and girls Household items – batteries, glue, tacks, etc. A variety of gift items Ladies and gents’ underwear and other everyday garments Household cleaning products Gardening tools/implements and hardware items Gym shoes and slippers for ladies and gents Sewing items A variety of handy man tools

Orders would be placed with wholesalers who would deliver the products on scheduled days. Mr. Mills was very organized. During the first two (2) years of operating in the city of Trumpet Land, Mr. Mills observed that his customers comprised of citizens from all over the island. He got an idea, “I could go to the outer area of the city with my products.” He started in October 1971 to pack his Toyota panel van and leave with his driver on Saturdays and Sundays to the areas bordering the city. Mr. Mills was successful with this venture and discovered that there were retirees and housewives who were at home during the week, and he began to go into those area at least two (2) days per week in addition to Saturdays and Sundays.

Clearly, Mr. Mills was an astute businessman who was always thinking of the next move to grow the business. He and his wife joined the Chamber of Commerce, read widely about what was happening locally, regionally and internationally, and made every effort to attend conferences and seminars which they thought would be beneficial. He was always thinking about growth and expansion. Owen Mills Limited became a known business even to those persons who had never patronized the store. In the midst of it all, Mr. Mills understood his corporate social responsibility and as such was respected highly by other businessmen and members of the community and country. A proud moment for Mr. Mills, his family and employees occurred when he was awarded Business Man of the Year Award in 1999.

On a Growth Path The years flew by very quickly and by 1995, Mr. Mills had added two (2) more floors to the original building that he bought. He now had four (4) grown children 4 (two (2) boys and two (2) girls) all in their twenties and who all showed an interest in the business. Similar to their father, they had done very well at the secondary school level and had aspirations of gaining a tertiary level education as well as being a part of the business. They pondered their options of going to school fulltime or enrolling in an online programme, so that they could better manage their time and fulfill their career objectives. The oldest son began to pursue the Association of Chartered Certified Accountants (ACCA) Programme. He thought that he can become the Accountant for Owen Mills Limited or open an accounting firm in the next few years.

By the year 2000, Mr. Owen Mills had spread his wings to the eastern, southern and western part of Trumpet Land. He was able to purchase within a five-year period, three (3) large two-story buildings in each of the areas. The buildings were painted in the same colors as the first one in the city in the north and carried the well-known tagline - We have all that you want! The business incurred a manageable mortgage loan, but that will be repaid in less than ten (10) years. Mr. Mills began to think about succession for his business and the future of his children who had been supporting him throughout the years. He held a family meeting and it was decided that with the imminent opening of three (3) other Branches, that each child would manage a branch and he will now be considered as the Chairman.

In the midst of the initiatives being undertaken, Mr. Mills was very cognizant that the world of business was wrought with dynamism and uncertainty and he and his family needed to understand about strategic moves that could be undertaken. He had been reading and trying to keep up to date with what was happening in the world of business. He and his family did not have a full grasp of the theoretical 5 underpinnings to maneuver quickly out of any new challenges, and he understood very well that challenges can surface with expansion. By 2018, the total staff had grown to eighty (80) persons which included cashiers, information technology personnel, supervisors, customer service staff, cleaners, drivers and his four (4) children as managers,

Looking to the Future Undoubtedly, Owen Mills Limited has been a successful enterprise. However, Mr. Mills and his eldest son, who had gained his ACCA qualification began to look at the financials very closely. They recognized that while the company had repaid the mortgage loans, and there was still an influx of customers at all branches, the profits had been reducing in the three (3) years prior to 2020, though minimally. Mr. Mills and his family had their usual monthly meeting in December 2019. One of the daughters took some points in relation to the present status of the Company. It related to a SWOT Analysis. Whist the SWOT Analysis was not fully articulated in terms of what the strengths can and have brought to the Company; how the weaknesses are impacting the Company; the possible outcomes from taking advantage of available opportunities; and the possible impact of threats, her brief notes are highlighted below:

Strengths:  Committed employees and management  Appropriate management style  Adequate financial and human resources  Wide variety of products 6  Broad market coverage  Good financial management  Brand name reputation  Excellent customer service skills  Some expertise in new venture management

Weaknesses  Lack of research and development skills  Lack of understanding of strategic management and planning

Opportunities  Exploit new market segments  Move into new businesses, but how and what type  Expand into foreign markets  Acquire a profitable acquisition

Threats  Increase in competition, but where do we look  New forms of competition  Changes in customer preferences  Rising costs of products and labour

At the start of 2020, Mr. Mills and his family began to follow the news with respect to the deadly COVID-19 virus. “This is a time for quick action” pondered Mr. Mills. The business has been successful, but Mr. Mills and family has recognized that things are changing in the environment and could have negatives on the business. At the January 2020 monthly meeting, it was decided that the company should seek the services of a reputable consultant who can advise and assist the company with getting a clear understanding of what strategic management and planning entails. Other matters discussed which the family agreed to pursue, include embarking on a training initiative which would include staff at all levels as well as to create an awareness of the environmental factors that can affect the company. One member in the meeting raised the issue of how they can determine with accuracy the financial situation at the company. She is aware that ratios could be used, but that’s as much as she knows. Changes in demographic factors  Changes in economic factors and down turn in the economy  Slow growth in the market

Mr. Mills stretched his imagination, “We had better start thinking about starting a branch in some foreign country, or start to manufacture something that people will need.” Then he pondered to himself, “I do not have all the knowledge about the intricacies of manufacturing and so-called strategies to continue to be a winner” The meeting ended with Mr. Mills thinking aloud that they should all read up about what it means to be innovative. He indicated that at the next meeting, they will all come with their ideas of a plan that is different to what they are doing now and which can contribute to continued success. He was not sure what type of plan that would be. He has been following keenly the possible impact and negative fallout that the company could experience because of the COVID-19 virus. However, the astute businessman that Mr. Mills is, he purchased some cotton material, took some elastic and thread from the store, and hired two (2) seamstresses to make 8 protective masks. The masks have been a fast seller and is bringing a profit to the store. Once more, Owen Mills Limited is living up to its tagline - We have all that you want!

Question:

Q1 a). In the early years, Mr. Mills along with his driver went into the areas bordering the city where his store was located. Identify the type of strategy by name that was used by Mr. Mills in his effort to capture additional sales. Also, provide a brief explanation for the strategy identified as well as provide three (3) reasons why Mr. Mills was successful with that initiative.

Q1(b). With the emergence of COVID-19, Mr. Mills saw an opportunity to help with protective gear, namely masks, as well as to make some money. Identify the type of strategy by name that was used by Mr. Mills through the initiative to make and sell masks. Also, provide a brief explanation for the strategy identified as well as provide three (2) reasons why Mr. Mills was successful with that initiative.

Q1(c). Mr. Owen Mills is thinking about starting a branch in some foreign country, but will need advice on the types of strategies that could be adopted. As the hired Consultant, how would you advise Mr. Mills and family about the best approaches to entering a foreign market. Provide justification for your advice.

In addition, could you provide Mr. Mills and family about the types of experiences that they may encounter, and which may not be always positive. Based on your response, would you advise Mr. Mills to enter a foreign market? Provide justification for your advice.

Wilson Publishing Company produces books for the retail market. Demand for a current book is expected to occur at a constant annual rate of 7400 copies. The cost of one copy of the book is $13.5. The holding cost is based on an 14% annual rate, and production setup costs are $155 per setup. The equipment on which the book is produced has an annual production volume of 20500 copies. Wilson has 250 working days per year, and the lead time for a production run is 17 days. Use the production lot size model to compute the following values:

1. Minimum cost production lot size. Do not round intermediate values and round your final answer to two decimal places.
   
   Q^* =
   
2. Number of production runs per year. Do not round intermediate values and round your final answer to two decimal places.
   
   Number of production runs per year =
   
3. Cycle time. Do not round intermediate values and round your final answer to two decimal places.
   
   T =  days
   
4. Length of a production run. Do not round intermediate values and round your final answer to two decimal places.
   
   Production run length =  days
   
5. Maximum inventory. Do not round intermediate values and round your final answer to two decimal places.
   
   Maximum inventory =
   
6. Total annual cost. Do not round intermediate values and round your final answer to two decimal places.
   
   Total cost = $  
   
7. Reorder point. Do not round intermediate values and round your final answer to two decimal places.
   
   r =

C. In your opinion what are the factors that can limit the opportunity for entrepreneurship

Lance works for a private delivery service in a large city. He has a 10 a.m. pickup at a business that stores medical records. The medical records clerk, Saul, tells Lance that the records must be delivered to Dr. Brandt at St. John’s Medical Center by 3 p.m. Dr. Brandt must review a patient’s records before a surgery scheduled for tomorrow morning. Lance takes his job seriously and double-checks with Saul to make sure he has the correct hospital and doctor’s name. He assures Saul that the records will be in Dr. Brandt’s hands by 3 p.m. The delivery service that Lance works for has a stellar reputation built on years of reliable service. Lance arrives at the records office at built on years of reliable service. Lance arrives at the records office at t. John’s at 2:30 p.m. The clerk on duty says, “Just set the records here—I’ll get to them later.” Lance says, “Dr. Brandt is waiting for these records Can you assure me that they will be delivered to her by 3 p.m.? The clerk replies, “No, I can’t. We’re very busy today, and we’ll get them to her when we have time to deliver them.” Lance asks, “Is there any hospital policy that pre-vents me from delivering the records?” When the clerk says no, Lance picks up the records, checks the hospital directory, and locates Dr. Brandt’s office. At 2:45, a nurse in Dr. Brandt’s Office Signs for the records. He thanks Lance profusely, saying that the doctor is eager to review them. Lance calls Saul and tells him that the package has been delivered. Making the phone call wasn’t required, but Lance knows that Saul was concerned.

Answer the questions below: What customer expectations did Lance meet today?

Why do you think the medical records storage office will use Lance's company again?

How would you describe Lance's service?

In identifying and evaluating best practices in communicating with and responding to stakeholders, it is essential to know their rights.

One such group is the Shareholders (Stockholders).

1. Outline the rationale for legal rights and safeguards of the shareholders.
                                                                                                                        (8 marks

What is your assessment of the Lego management's move during "The Fix That Wasn't (1999-2003)" ?

5. Discuss coopetition within an organization that you have been involved with (either in school, a work or a team environment). How has that coopetition led to better (or worse) performance and either a healthy or dysfunctional culture?

This is for a hotel that would be located in the University of the Virgin Islands

Section VI: Marketing Strategies

Unit-level goals and strategies

A.        Marketing: At least five items need to be identified as part of the Marketing Strategy

1. Target market: should identify the primary customers of the business. This should include demographics including age ranges, socioeconomic status, customer locations.

2. Product mix strategy: this should consist of a description of the services offered at Lovango Key Resort. Current and Future. If you are not sure, research product mix.

3. Pricing strategy Pricing strategy should follow the product strategy. Thus, your work must state if the prices are higher, lower, or match the competition. You must defend your strategy as to why you have chosen this strategy. Be articulate.

4. Promotion and selling strategy: The promotion strategy is one key part of the overall marketing strategy. What promotional strategy will be developed? What is the recommended budget for advertising and other promotional activities. State what the promotional activities are planned. State what media you may plan for. How much does this cost per event? (hint, you must research costs. BE SURE TO CITE YOUR WORK and RESEARCH). It may be good to create a 1 year promotional plan to insert as part of this section of the strategic plan.

5. Service Strategy: Service strategy should be strait forward and outline the day-to-day service policies. This section should focus on the degree of service.

Social media, commonly thought of as digital technology, offer a way for marketers to communicate one-on-one with consumers and measure the effects of those interactions. Social media include social networks, microblogs, and media sharing sites, all of which are used by the majority of adults. Smartphones and tablet computers have given consumers greater freedom to access social media on the go, which is likely to increase usage of social media sites. Many advertising budgets are allotting more money to online marketing, including social media, mobile marketing, and search marketing. Describe the social media tools in a marketer’s toolbox and how they are useful. Also, describe the impact of mobile technology on social media.

MUST BE 250 WORDS

PLEASE MAKE COPY PASTE AVAILABLE

Where should an organization start a change effort if the needed change is determined to be revolutionary? And if the needed change is determined to be evolutionary?

You start a new job at a company that has been run the same for the past decade. You are asked to write a report to the CEO briefly analyzing the most important recent changes in the international country of your choice. You should provide two recent changes for each category.
a.            Economic
b.            Social
c.             Political
d.            Technological
e.            Ecological

Support your findings with statistics such as GDP, unemployment etc.