how to answer What is customer loyalty? In the context of this chapter in 300 words Customer Service, 6th Edition ISBN: 9780133112061 By: Paul R. Timm

The Good Chocolate Company makes a variety of chocolate candies, including a 12-ounce chocolate bar (340 grams) and a box of six 1-ounce chocolate bars (170 grams).

a.Specifications for the 12-ounce bar are 325 grams to 355 grams. What is the largest standard deviation (in grams) that the machine that fills the bar molds can have and still be considered capable if the average fill is 340 grams? (Round your intermediate calculations to 2 decimal places and final answer to 3 decimal places.)
  

Standard deviation              grams

b.The machine that fills the bar molds for the 1-ounce bars has a standard deviation of .80 gram. The filling machine is set to deliver an average of 1.03 ounces per bar. Specifications for the six-bar box are 153 to 187 grams. Is the process capable? Hint: The variance for the box is equal to six times the bar variance.
  

• Yes

• No

c.What is the lowest setting in ounces for the filling machine that will provide capability in terms of the six-bar box? (Round your intermediate calculations to 2 decimal places and final answer to 3 decimal places.)
  

Lowest setting              ounces

Sales planning primarily entails planning sales volumes, and one of the most important tasks performed by sales employees is to draw up a sales plan on the basis of their current sales, Bill McDermott became CEO of SAP America in 2002. He had spent 17 years in sales and sales management at Xerox and served as executive vice president of worldwide sales and operations at Siebel Systems. His leadership at SAP has produced overall growth of about 14 percent in a flat market.

Q1. In your opinion, how Bill McDermott create a sales Plan and set goals for SAP products?

((No copy-paste, please))

What type(s) of control of employees and production processes is/are used by Starbucks Corporation?

(250 words)
No Plagiarism (copying) please.

What are horizontal, vertical, and conglomerate mergers?

Why have antitrust laws been passed? Are these laws performing their function?

25. EXPLAIN THE VARIOUS TYPES OF SIGNS OF DECEPTION

Explain choosing the right criteria for evaluation of selection in the workplace. what are the complications in developing reliable criteria for selection?

selection in hiring

As part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability. The goal is to have participants achieve a time in the range of 32 to 47 minutes. Test results for three participants were: Armand, a mean of 36.0 minutes and a standard deviation of 3.0 minutes; Jerry, a mean of 34.0 minutes and a standard deviation of 3.0 minutes; and Melissa, a mean of 39.5 minutes and a standard deviation of 3.0 minutes.

a.Which of the participants would you judge to be capable? (Do not round intermediate calculations. Round your answers to 2 decimal places.)
  

b.Can the value of the C_pk exceed the value of C_p for a given participant?

• Yes

• No

In order to manage change and implement change strategies, it is important to avoid implementing irrelevant or random methods and try to focus on a suitable plan of action. Change management is an ongoing process that takes time, expertise, dedication and efforts to implement and run. It requires the involvement of people or staff of the company and may also result in these people being affected by the changes too. Before adopting one of the many effective and popular change management approaches and models, an organization must first figure out why it needs the changes and how will the changes benefit it.

Q.1 Demonstrate the most important major approaches, models, cost and risks of change management

((No copy-paste, please))

6. What is the difference between a Functional vs. General Manager?

7. Define for profit, non-profit, mutual benefit organizations

8. What are the three managerial roles?

How would you satisfy both retailers and consumers when using revenue management tactics, since the same two customers might actually pay different prices for the same product/service as discussed.

My focus was on Walmart - Low Wage and Employee Dissatisfaction at Walmart...........Please answer the following questions below.

• What industry is the firm you selected for the course project?Briefly describe the firm.
• What was the OB problem that you identified? (Low Wage and Employee Dissatisfaction at Walmart)
• What is your proposed solution? What OB theories (from the textbook) support your solution?
• What are the indicator that the firm should gauge to avoid this issue for repeating again?
• What have you learned from developing your course project?

1. How many of the reforms set forth in the Affordable Care Act have been implemented, how successful were they, and which ones (if any) have been undone following the November 2016 elections?

Post a written response (approx. 250 words) in response to the following questions. When should the policy process be reevaluated and at what point should a policy be terminated? Can you identify any previous policies that were terminated and what impact the termination of the policy may have had on the organization or community as a whole? The posts asked for you to identify a policy that had been terminated and its impacts.