Question

In: Operations Management

How does conflict arise in organizational negotiations?

How does conflict arise in organizational negotiations?

Solutions

Expert Solution

Conflict is the coalition of values, action ,interest and views.usually there are different views and interest behind a conflict , which are disclosed when a person looks at a situation from their point of view alone. It can be resolved by understanding and neutralizing the cause of the issue.

the conflict arises in organisations as employees ask for an increased share in organisation earning or rewards such as position, rewards, acknowledgement etc.

Conflicts arises due to alot of reasons but some of the common reasons are-

1. Communication barrier-

communication can cause misunderstanding which can cause conflicts. If the correct information is not passed on from managers to subordinated then it may lead to conflicts.

2. Behaviour regulation-

companies have to have som regulations for behaviour for safety and to ensure protection. Employees can perceive this information in differently, which can cause negative affect and cause conflict.

3. Unresolved earlier conflicts-

this is also a reason for conflict, unsettled conflicts overtime creates tension and stress which further lead to more conflicts.

4. Differentiation in the organisation-

Within the organisation, there are different department which performs different tasks, if they are not clear with the outcome, they cannot coordinate and work properly which results in conflicts.

5. Not clear jurisdiction-

It occurs when two individuals have responsibilities which are interrelated but those work boundaries are not clear ,due to which conflicts arise.


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