Question

Use the five-step decision-making process discussed in Chapter 1 to analyze the following situations and recommend a course of action.
1- You work part-time evenings and weekends as a real estate salesperson. You also work full-time for an IT consulting group. When ordering business cards for your real estate business, you decided to include your full-time work email address. As a result, you frequently find yourself receiving and sending emails related to your real estate work from your computer at your IT consulting job. You try to limit this activity to your lunch hour, but there are often urgent messages that require an immediate reply. Lately the number of such emails is increasing. Sometimes you worry what would happen if your manager found out about this activity, but cutting off the flow of emails from your clients could have a serious impact on your ability to serve them and earn commissions. What should you do?
Notes:
The five-step is :
( Problem definition -Identify alternative -Choose alternative-Develop implementation-Evaluate the result)
answer by using your own words please ..
the name of course is "Professional Computing Issues"

Answer 1

* INDENTIFY THE PROBLEM
- First of all, in general, we will have to think that what is the problem so that we can better plan and prepare. In our case, the problem is exposing out the official emai ID to the clients is the issue. I did not give a thought through about the consequences it might have later on. Problem is maintaining the balance between the regular IT work and part time tasks and keeping them independent.

* Choosing the available options.
- Since I have given my work email ID and there is a pressure on me to maintain the independence of my two different tasks, I need to check as how can I do that. I have the below options.
- Tell boss about it before he knows himself.
- Tell clients to stop mailing them on that address.
- Set up automated emails for any external domain to your personal email address.

* Consider the consequences
- Here, we will look for the consequences for the chosen options.
- Tell boss about it before he knows himself -> This option might make a negative impact of your image in your boss perspective as any legitimate delay in your tasks would be considered as lack of interest in JOB
- Tell clients to stop mailing them on that address -> Since, there is a huge competetion in sales, this might result in loss of client and loss of commission.
- Set up automated emails for any external domain to your personal email address -> The organisation might have a filter on the emails as a part of data protection and I can be questioned as to why I forwared the mails to my personal mail address.


* Make the decision
  Now, we have three options in front of us which we gave some thought through as to what their consequences can be.
- I personally feel, I can go with option 3 Set up automated emails for any external domain to your personal email address . It is so because, these kinds of audits happen very infrequently and you can always justify your redirectional as you were receiving many spam emails and did not want the official email/company's data to be compromised


* Evaluate the decision
- Taking this decision, I have made sure that none of my tasks are affected. I am still working for my IT company with same level of dedication and in my free time I am handling my sales clients to get some extra source of income. Either of them is not aware about the decision that I had to take and there was a predicament in front of me.
I could now get my regular commission from part time job and still has my boss confidence.



*** Answered using " I " as same was mentioned in question.


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