In: Operations Management
Overview
Though flexibility and adaptability are often required in today’s business world, organizations still require a roadmap that encompasses the parameters against which they will make managerial decisions as well as the steps they plan to take to ensure they get from point A to point B. This assignment will ask you to develop a 3-year strategic plan for an organization with which you are affiliated. It could be your place of employment, a volunteer organization, a sports team, a religious organization, or even your child’s day care facility. The assignment will ask you to develop your strategy in three phases: strategy formulation, strategy implementation, and strategy evaluation.
Overall Instructions
This assignment is designed to expose you to the complexity of a strategic plan and the measures required for properly implementing and evaluating a plan. It will allow you to:
1.Expand your knowledge of strategic planning within an organization.
2.Develop your ability to use strategic planning tools.
3.Contribute to your ability to assess the strategic directions and plans for an organization with which you are affiliated.
4.Create a fully implementable strategic plan.
The assignment will be submitted in four parts throughout the semester. The staged approach is designed to allow you to submit drafts of the three main areas of the project so that early feedback can be incorporated into your final project submission at the end of the course.
Instructions
Prepare a draft document for review by your professor that includes the following:
Analysis of current vision/mission and proposal for updated vision/mission.
External Factor Evaluation Matrix and Porter’s 5-Forces Analysis.
Internal Factor Evaluation Matrix.
SWOT Matrix.
BCG Matrix.
Strategic direction choice and rationalization – choose one (or two) of the strategic directions as defined in Chapter 5 that you feel will be best for your organization to pursue in the coming 3 years, and develop a rationalization for this choice. Ensure that the choice is driven by the matrices developed above.
Introduction and Background of the company:
The company discussed in the case is Saudi Aramco. They are a world
leader in exporting crude oil and natural gas liquids. They have a
well setup supply chain with has used latest technologies in
re-engineering the value chain for creating better supplier and
customer experiences and optimize their own performance. The major
products sold by Saudi Aramco are Oil, Gas, Refined chemicals, base
oils and converge. They produce 5 variants of oil as per the market
need. Natural gas is another major component provided by them and
during the production of natural gas, ethane, natural gas liquids
and condensate are obtained as byproduct which are sold as
feedstock to other major petrochemical companies. The refined
products include LPG, Naptha, gasoline, jet fuel, diesel etc. Apart
from this they also produce aromatics, olefin and synthetic rubber
among host of other chemical products.
Vision Statement:
The vision statement of Aramco is “to be the worlds leading
integrated energy and chemicals company, focused on maximizing
income and helping in increasing the kingdom`s economy”.
The current vision statement clearly shows the intention the
leadership team is having towards achieving maximum profits and
their ambition to be the world`s leading integrated energy and
chemicals company.
Proposed Vision statement:
“To be the world`s leading integrated energy and chemical company
using the latest emerging technology to maximize income and obtain
world leadership status in terms of market share and help the
kingdom`s economy grow and work in a manner that is in harmony with
environment”
The proposed vision statement includes the use of emerging
technology and an improved focus of harmonizing with the natural
environment. The theme of this proposed statement is to adapt the
organization as per technology changes and ensure the outcomes are
not harmful to environment.
External and Internal factor evaluation:
1. In any business scenario and environment, there is a constant
change in the macro and the micro environment factors that affect
the business portfolio. To identify this, there are multiple
techniques that are used. Few popular tools are:
• SWOT Analysis
• Pestle Analysis
• Five forces
• Balanced scorecard etc.
In all these above techniques there are various factors that are
considered by the company before implementation or going to full
scale rollouts. Few of the major elements that are focused highly
by companies are Strengths, differentiation value and threats from
other areas.
Strengths:
• Large and world class infrastructure and refinery setup
• Easy access to oil and natural gas
• High working capital
• Favorable government policies
• High investment in new technology and expansion
Weakness:
• Very high dependency on natural resources
Opportunities:
• Expansion of markets worldwide and getting greater market share
in Asia and Africa
• Use of new technology to improve the customer experience
• Mergers with other giants to provide faster deliveries
worldwide
Threats
• Revenue model is from selling the product worldwide at cheap
rates. Other competitors are rising worldwide to challenge
this
• Worldwide Demand to focus on alternate energy sources
Strategic direction: the strategic change in the company as already
mention in the proposed vision statement is to include emerging
technology solutions. Information and communications systems can be
used extensively in a large company like Saudi Aramco. ICT systems
can help in optimizing the various processes in the supply chain.
Right from procurement to warehousing and distribution ICT can
provide a solution to address the growing needs and ease the
operations. In Warehousing, the materials can be stored using
optimized solutions provided by EWM – Extended Warehouse Management
systems. They provide effective bin management solutions which
helps in grouping of shipments as per type, customer and space
utilization. For truck reporting at plant and warehouse, slot
management systems can be used. They help in placing truck at the
right moment ensuring that the truck cycle time within plant or
warehouse is minimal. Even the opening of new warehouses can be
planned as per optimized models provided by network design models.
ICT can help in not only optimizing the supply chain but also
reducing the losses and improving the effectiveness in the supply
chain.
Cost and schedule analysis can be easily modelled using ICT
solutions. Cost optimization and value analysis can be done using
the ICT models. The value chain and production schedules have to be
optimally derived to ensure the crude is properly used to get
profit maximization. ICT has helped in providing the same. All
major oil and gas companies across the world use schedule
optimizers to run the plant and prepare production schedules.
Another major strategic change would be to focus on web enabled
supply chain. They include the following aspects:
• Web enabled procurement systems can be an effective system to
reduce the manual intervention and increase tracking.
• Web enabled order tracking systems such as Vehicle tracking
system and fleet management systems can help in getting real time
updates about the location of the vehicle and share the status to
customers
• Warehouse management systems help in provided optimal solutions
to bin management, storage optimization and vehicle management
within the warehouse premises
• CRM systems help in sharing the customer related data and
provides an ease of use touchpoint to customer to help in placing
order, tracking the order and finally sharing the electronic proof
of delivery.
• For any complaints and queries they can use the CMR platforms and
help in tracking the issue resolutions.
These are some of the strategic changes that can be undertaken by a
company like Saudi Aramco to ensure the future is sustainable and
they are ready for growth. The strategic initiatives mentioned
above are something which can be easily deployed in a period of 3
years. Apart from giving better operational efficiencies they will
also give better customer experiences.