Question

What does muda mean and how could it be used with a cellular company (Sprint, Verizon, etc.)?

Answer 1

Muda means waste, inefficiency, and futility that is contradicting value-addition. Value-added work is an added value process to the product or service that customers are prepared to pay for. Two Muda, Type 1, and Type 2 are available. , Muda Type1 includes non-value - added activities but they are required for the end-customers. The inspections and safety tests, does not add value to the product or services but are very important for the customers or final products; it does, however, require activities to ensure customers a safe product. Muda Type 2 includes non-value-added processing activities, but the customers do not need these activities. Muda Type 2 should, therefore, be removed.
In the event of messaging services and wireless voice services offered by Sprint, for example, inspections and tests are sometimes carried out in order to ensure the privacy of customers. As much as the inspection is needed, it does little to add value to customers' services.