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In: Operations Management

Identify and describe the Eight Dimensions of Organizational Capacity for Change (OCC). For each Dimension, discuss...

Identify and describe the Eight Dimensions of Organizational Capacity for Change (OCC). For each Dimension, discuss its significance to the organization and whether or not you believe it is essential to OCC. Support your positions with examples.

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Expert Solution

The eight dimensions of Organizational Capacity for Change (OCC) are as follows:

1. Trustworthy Leadership:

  • The workers of the association ought to have the capacity to confide in the senior administrators for their initiative. This can occur if senior officials are completely dedicated toward prosperity of the association and have the capacity to legitimately lead the association.
  • This is particularly fundamental as it encourages an association to manage the vulnerabilities of the business condition in a compelling way.
  • Example is the trustworthy leadership of Steve Jobs of Apple.

2. Trusting Followers:

  • The representatives who are the supporters ought to be dependable as well and any new arrangement or authoritative change can be completed by the pioneers because of the confiding in devotees.
  • One can find very trusting employees as followers in Ford.

3. Capable Champions:

  • They are change pioneers or experts who can realize valuable change in a productive way inside an association.
  • They should be properly identified by top management and should be properly trained to emerge as true leaders.
  • Procter & Gamble has a culture of nurturing capable champions.

4. Involved Middle Management:

  • It is the obligation of the center directors to go about as an interface between best administration and lower level administrators.
  • Examples of middle managers are departmental heads or divisional heads.

5. Innovative Culture:

  • The association culture ought to be helpful for advancement so association can turn out with inventive items and administrations every once in a while.
  • Google is an excellent example of an organization with innovative culture.

6. Accountable Culture:

  • The association should make its workers responsible toward accomplishment of its objectives inside the required time allotment and according to the apportioned spending plan.
  • General Electric under the leadership of Jack Welch had developed a very accountable culture.

7. Systems Communications:

  • Association ought to have a very much characterized correspondence system to convey imperative association data all through the association. This can be organization intranet, week by week gatherings and others.

8. Systems Thinking:

  • It is an organized method for hierarchical reasoning which empowers the association to wind up a learning association and adjust rapidly to changes.
  • Good example is Xerox organization which promotes such thinking to enable it to become a learning organization.

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