Question

3 roadblocks to communication as Judging, Rejecting, and Blaming, Criticizing.

Identify and describe three roadblocks to communication. Now look at the list of ways to build bridges to communication in your textbook. For each of the three roadblocks to communication that you identified, pick one bridge to communication and tell how it could be an improvement to a roadblock.

Communication is a key part of healthy relationships between people and within an organization. What are some formal and informal channels of communication in a company or an organization? How do informal channels of communication differ from formal channels of communication?

Discuss an experience you had communicating with someone either in your personal or professional life. Describe the method of transmission of the message. Was it effective or were any elements misconstrued? Discuss in what ways the message was transmitted effectively and/or misconstrued. Explain why you felt it was transmitted effectively and/or misconstrued.

Effective communication is an essential factor to influence others; to express feelings and emotions; and to provide, receive, and exchange information. Current technology allows people to communicate in a wide variety of alternate ways including via instant messaging, text messaging, email etc. How does communication differ depending on the method used? How can one express feelings, emotions, tone, and intent clearly while using technology as opposed to face-to-face communication?

Give at least 2 references in APA format to support your EACH answer. Answers need to be at least 200 words with at least 2 substantial replies with at least 150 words. Give the question in bold and the answer not in bold. The initial post with the answers is due by Thursday and all replies must be posted no later than Sunday.

Thank you!

Answer 1

• Criticizing: Making a negative evaluation of the other person, his/her actions, or attitudes. Take into consideration both pros and cons about a person's actions,so that stereotypical opinions and conversations do not happen.
• Sending solutions – often compounds a problem or creates new ones without resolving the original dilemma. ;Ordering:-commanding the other person to do what you want to have done. to overcome it focus on the other person, their thoughts and feelings and value their opinion as well.
• Moralizing-telling another person what he/she should do. Preaching at the other person. Its important to be emphathetic towards the person and understand their attitudes and behaviours to overcome this barrier.
• Pushing the other’s problems aside through distraction.To overcome this roadblock,pay attention to non-verbal messages, without letting yourself be distracted from the conversation.
• A formal channel of communication is the means of communication normally controlled by people in positions of authority in an organisation. All the reports, records,requests,orders and other forms that supply working information to various parts of an organisation are included in the formal channel of communication. These channels of communication do not function automatically. A good business organisation will ensure that these are carefully planned and designed to its needs.
• The formal communication is of four types:
• Upward or Bottom-up: The communication in which the flow of information goes from subordinate to superior authority.
• Downward or Top-down: The communication in which the flow of information goes from superior to subordinate.
• Horizontal or Lateral: The communication between two employees of different departments working at the same level.
• Crosswise or Diagonal: The communication between the employees of two different departments working at different levels.
• The informal channel of communication is often discouraged or looked down upon in an “organization, and is not officially sanctioned. It is popularly referred to as grapevine. This is because it runs in all directions irrespective of the formal structure.As people go about their work, they have casual conversation with their friends in the office. These conversations deal with both personal and business matters. This results in the generation of a rumour mill, which is a grapevine.
• Grapevine satisfies the social needs of members, leads to more relaxed human relations, serves to fill the possible gaps in the formal communication and links even those people who do not fall in the official chain of command.
• The informal communication is of four types:
• Single Strand Chain: The communication in which one person tell something to another, who again says something to some other person and the process goes on.
• Cluster Chain: The communication in which one person tells something to some of its most trusted people, and then they tells them to their trustworthy friends and the communication continues.
• Probability Chain: The communication happens when a person randomly chooses some persons to pass on the information which is of little interest but not important.
• Gossip Chain: The communication starts when a person tells something to a group of people, and then they pass on the information to some more people and in this way the information is passed on to everyone.
  
• In formal communication, full secrecy is maintained, but in the case of informal communication maintenance of secrecy is a very tough task.Formal communication is written, whereas Informal communication is oral.Formal communication is time-consuming as opposed to Informal communication, which is rapid and quick.Formal communication is more reliable than Informal communication.
• Due to time constraints the rest of the questions can be asked as another question,they will be answered as a next question,thank you