In: Operations Management
Question 1
a) Identify three communication techniques that are effective in a workplace coaching context. Describe how each technique can assist you to be a good coach.
b) Explain why feedback from colleagues about a potential coachee’s performance or work skills is important when deciding whether coaching is required.
c) Explain why your own direct observation and own workplace experience can assist in determining whether coaching is required.
d) Explain the ways in which a potential coachee may identify that they have a need for coaching.
1.Following techniques used for the work place coaching:
a.Create the training and development atmosphere for the corporate's staff.In this technique,the work place coaches are create the friendly and peaceful atmosphere for the staff.So the training may be very friendly and it will flow throgh the work in the organisation.It means to cheer up the employees and gives more back up for the work.
b.Build up the rewards for the better performance.It must be a motivational one.This technique can increase the involvement through out the work.So the corporates get more productivity.
c.Providing Mind Games.This will be a entertaining as well as create the thinking habit .The employees get the chance to refreshing of the mind.
2.The feed back about the coachee's performance is important for the organisation.The organisation appoint the coachees for the overall development of the organisation,that must be productive through out the organisation,otherwise it will be a waste of time and money.So before the selection of the coachees,the organisation shoulsd analyse the coachees knowledge about the organisation and able tp understand the basic behaviours like empathy,honesty,open mindness,and patience,these characters must influence the coachee's performance in the organisation.
3.The coachees need in the organsaition is may be optional,the highly motivated and productive employees are appoint for the coachees.Firstly the company is identify the need of the coachees.Then the company can identify the low production from the bottom line or middle line or top line.Then the comapny can select the coachees and appoint for the training and development for the bottom liners of each levels.
4.Following are the ways:
a.Once the coachee is deviate from the purpose and performance goal is the one thing.
b.The coachees face difficulty in determining the performance and strength.
c.The coachees face difficult to explore the obstacles.
d.Difficult to impliment the agreed actions.