Question

Describe a conflict situation you have experienced in the workplace. Identify the barriers to communication that were involved. Did the parties involved utilize effective listening? Describe the types of listening (effective or ineffective) used and how it impacted the situation. Be sure to apply the concepts from the assigned reading.

Answer 1

ANSWER:

Yes, i faced many times a conflict situation in the workplace. I recalled a conflict circumstance when I was individual from venture group and bringing in venture material from China. Me and my associate was answerable for custom freedom of material, and in custom leeway there were parcel of paper required like reports from vender, protection declaration, bank installment duplicate, buy request duplicate and so forth.

Conflict arises when my associate was absence of consideration, intrigue and interruptions in the freedom procedure. He has distinctive in discernment and perspective. He didn't viably listen the guidance from account and specialized group, with the goal that we were tidy about cut-up date of material in plant and present cash expecting plan to fund appropriately.

Listening by colleague is ineffective as:

* Trying to listen to more than one conversation at a time

* Not focusing

* Feeling unwell and tired

* Made judgements of their own

This raises the contention in work environment because of postponement in venture material. Me and undertaking director felt a lot of weight from the executives to clear the material from customs as quickly as time permits. Material deferred in leeway and which prompts delay in venture usage.