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In: Operations Management

A manager is not only supposed be creative, but also a reflective problem-solver. Discuss the reflective...

A manager is not only supposed be creative, but also a reflective problem-solver. Discuss the reflective problem-solving approach in managerial problem-solving .should be about 1000 words.

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Expert Solution

Manager has to be reflective about his employees performance and judge them accordingly during appraisal. He has to possess skills like conflict management, critical thinking, innovation, interpersonal relationships, collaboration, negotiation, people management, time management, patience, influence, pronlem solving, emotional intelligence, etc.

He must be reflective of how teams work and how teams bind each other. For best approach we recommend Tuckman model of Team development :

As new manager one must implement Tuckman Model in leading teams using following ways:

Forming where groups are formed and aggregated based on experience and expertise
Storming where resistance to change and conflicts are minimised and teams are normalised amd aligned to goals
Norming where individuals and groups efforts are recognised and awarded commensurately
PerForming where groups decisions making is encouraged with minimal intervention
Adjourning is dissemination where evaluation and feedback and acknowledgement is given and teams are disintegrated after tasks gets accomplished.

Any successful business is run by teamwork as corporate management is like playing football where all players cojointly strive forward for common goal.

Starting with HR which forms crux of employment and widening and talent acquisition, employee engagement, talent spotting, reserving and growing talent, promoting talent, corporate governance, ethical management and industrial labor relations has the potential to build strongest base for organisations.

Financial team comprises of risk management and investment banking, accounting, payments, and legal and audit requirements.

Marketing teams handle sales, marketing, public relations, digital marketing, analytics, strategy development.

Operations team make up for supply chain management, logistics, purchase, procurement, maintenance, supervision and engineering.

IT forms technical and analytical support and cyber security rusk support.

Thus we see all teams are intee related and it is cross functionality that drives success. Eliminate any one function and whole organisation gets paralysed. If HR doesn't work the administration collapses. If Finance doesn't work out no marketing expenditure can be taken ahead. If Operations doesnt work there is no production nor sales.
If IT doesnt work there is no marketing and no payment mechanism.

Hence all functions are extremely important and independent. However in overall opinion Hr forms the base because HR function recruits people who are biggest stakeholders and any degradation or malfunctioning in HR can destabilise any organisation.

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