Question

(business administration-accounting concentration)

Do you have an interest in the business operation of your chosen field? Please submit a one page essay describing your interest in the business operation of your chosen field.

Answer 1

Yes dear i do, I hope business operation you mean to say operation management. Kindly go through the essay written by me in three stages (Meaning, Imporatnce and objectives) and feel free to revert with query if any.

• What is operation management?

Operation management is concerned with creating, operating and controlling a transformation system that takes inputs of variety of resources and produces outputs of goods and services needed by customer.

Operation management is the process which combines and transforms various resources used in the operations subsystem of the organization into value added products/services in a controlled manner as per the policies of the organization. Operations function, therefore, is that part of an organization which is concerned with the transformation of a range of input into required outputs having the requisite quality level.

Further, Operation Management as the process whereby resources, flowing within system, are combined and transformed by a controlled manner to add value in accordance with policies communication by management.

• Importance of operation management

The role of operation management is very important for a service or product to be effective and efficient and also it can significantly affect profitability in any kind of organization small or large, manufacture or service, public or private, profit or not-for-profit. No business can hope success without operation management. It uses resources appropriately to create products/services that fulfil defined market requirement. Operation management deals with the product and service development function to maintain speed, cost, quality and flexibility of the product or service. The responsibilities of operation management to keep strong supplier relationship process to ensure that the raw material is being supplied in timely manner. Customer relation management provide the best quality service to the customers in order to satisfy by their demand.

• Performance objective

There are five operation performance objectives:

Quality: quality means the consistent conformance to customer expectations in other word ‘doing things right’ in order to meet customer demand providing high quality goods and services which are fit for their purpose. Quality also reduces cost and increases dependability in inside of the operation management.

Speed: speed means the time which is scheduled by an organization to deliver customer requesting products or services. The faster they can have the products or services, the more likely they are to buy or to pay for product. Speed reduces inventories and risk in the organization.

Dependability: dependability means doing things in time for customers to receive their goods or services exactly when they are needed, or at least when they were promised. Dependability is judged over time after the products or services provided.

Flexibility: flexibility means the ability to change the operation in some way. Specifically, customer will need the operation to change so that it can provide four types of requirement: