Question

In: Operations Management

You are having an interpersonal conflict with a coworker concerning work scheduling. The coworker is new...

You are having an interpersonal conflict with a coworker concerning work scheduling. The coworker is new to the department and does not know that you have an agreement in place with the previous scheduler regarding your inability to work on weekends. Your new coworker has scheduled you to work one weekend per month. Your coworker was told by the Department Director, who is also new, to rotate all staff members through the weekend schedule.

Address the following questions/topics in your assessment:

Which of the five strategies presented in the module readings would you use to mitigate this conflict and why?

Create a plan for negotiating a schedule change using the steps for an ideal negotiation process covered in the module readings.

How will you achieve a win-win negotiation that preserves working relationships as you move forward?

Solutions

Expert Solution

Q1.

I will chose an arrangement which includes the followings:-

1. Agreeable system. - This is termed as "delicate bartering" approach. The level of contention is controlled with the help of trust building and generosity. The mutual opinion and common interest will be look after and it will ensure that everyone enjoys the profit.

2. Aggressive technique. - This can be seen as a hard haggling in which a person is not ready to compromise on anything and he wants the entire thing in his favour. This approach is used when winning is the only option irrespective of the loss of other individuals.

3. Explanatory methodology. -This is an arrangement of critical thinking of selecting those things which can benefit all. This is also known as intrigue based dealing, or "principled transaction.


Q2.

I would have an arrangement that comprise of
First of all I would have y own suggestion or negotiation points before initiating the process of negotiation and this can be put further for the discussion. This step will require the adequate planning and suitable inquiries with the help of disclosure method. I will try to grasp that what are the areas of concerns for me. I will make sure that the option under discussion should be practical and should be based on mutual benefits. I will compromise only on those points which will not impact me dearly. At last I will always keep the master plan in mind which will indicate me the selection of formal transaction.


Q3.

I will try to have the win through systematic method as it provides the points on which all the parties can gain something and it must have some solid restrictions by manly concentrating on the different standards rather than controlling it. This method can be seen as one of the best as it will facilitate the "win-win" arrangements in a wide assortment of contentions. By focusing on truths, benchmarks, class, and common advantage, I will try to influence the other parties to the negotiation.


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