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In: Operations Management

List five aspects of corporate or organizational culture. Describe two workplace decisions that may be determined...

List five aspects of corporate or organizational culture. Describe two workplace decisions that may be determined by corporate culture. List some questions you could ask about a workplace that would start to give you a sense of its culture. What are five ways that an organization may attempt to instill a culture through social conditioning? In your own experience in a job or any organization, what’s an example of social conditioning that enforced the place’s culture?

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Expert Solution

ANS. Five aspects of corporate or organizational culture are purpose, ownership, community, effective communication, and good leadership.

.Purpose: Going back to the premise that we have a greater sense of ethics and empathy. We are less selfish, and we want to be a part of solving a problem greater than ourselves. We need to understand the why of what we do. Companies now need to have a strong mission statement where they can share the why with their team members.

Ownership: The second element in building a great organizational culture is ownership. Ownership is about giving people the opportunity to be accountable for their results without being micromanaged.

Community: Community is that sense of belonging to a group of people that shares the same or similar principles, goals, and values. Community is a place where there is camaraderie. Focus Lab is a branding and design agency that understands community.

Effective Communication: The fourth element in building a great organizational culture is effective communication. Effective communication sounds like common sense, but through my work I have realized it is not common practice. It means consistency in processes and investing time learning the personalities and communication dynamics of team members.

Good Leadership: This is the backbone of the cultural dynamics of any organization. The leader has to be constantly be pushing the mission, standards, community, and processes of the company. Without effective leadership the other four elements cannot thrive. People want leadership with integrity and compassion. People want authenticity.

two workplace decisions that may be determined by corporate culture are:-

1.) Hiring decisions should reflect desired corporate culture. The wise small business owner will hire workers who will treat clients and fellow employees well and dedicate themselves to mastering the tasks for which they are responsible. After all, "good attitude" is an essential component of any healthy corporate culture. But entrepreneurs and their managers also need to make sure that hiring decisions are not based upon ethnic, racial, or gender issues. Besides, businesses typically benefit from having a diverse workforce rather than one that is overly homogeneous.

2.) Two-way communication is essential. Small business owners who discuss problems realistically with their workforce and enlist employees' help in solving them will likely be rewarded with a healthy internal environment. This can be an important asset, for once a participatory and engaging culture has been established, it can help propel a small business ahead of its competition.

five ways that an organization may attempt to instill a culture through social conditioning are as follows:-

1.The founder’s ethical legacy to the organization may contribute to its living culture. Walmart’s founder Sam Walton was a legend in austerity; he industriously minimized costs so in-store prices could be lowered correspondingly.

2.Stories and myths embedded in daily conversations may indicate culturally appropriate conduct. Warren Buffett, leader of the Berkshire Hathaway investment group is a kind of Yogi Berra of the finance world, a highly skilled professional with a knack for encapsulating pieces of wisdom.

3. Heroes or stars in the organization may consistently communicate a common message about the organization’s guiding values. There’s a difference between lists of values written up in a handbook and a group of leaders who together consistently talk about guiding values and live by them.

4.The dress, speech, and physical work setting may be arranged to cohere with the organization’s values. The United Nations threw a wrench into its own efforts to reduce global carbon emissions by scheduling its thirteenth annual global warming meeting in Bali.

5. An organizational culture may reinforce itself through self-selective processes. A self-selective process is one where individuals effectively select themselves into a group as opposed to being chosen by others. Hiring presents a good example. Presumably, when an organization hires new employees, certain filters are constructed to reduce the applicant pool to those most likely to succeed.

Example of social conditioning:- As children, we were influenced by two sets of people- family (parents) and teachers. Though we spent most of the time in school, we were more subjective to our parents. Do you remember the time when your parents taught you to behave while you are at a relative’s place? Or the time when you were reprimanded for cribbing in the shop for a toy? Though they look like regular etiquettes being preached to us, these are typical examples of social conditioning.


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