Question

In: Operations Management

Aldo Inc. was reviewing its quarterly performance in providing service to customers. An analysis of order...

Aldo Inc. was reviewing its quarterly performance in providing service to customers. An analysis of order and shipping data was prepared and is shown in the table below.

Orders Received Total
Units Ordered		 Total Order Lines Total
Units Delivered		 Total Complete Order Lines Delivered Total Complete Orders Delivered
500 16,000 3,100 12,800 2,325 350

Calculate the unit, line, and order fill rate for Aldo.

Unit fill rate %
Line fill rate %
Order fill rate %

Solutions

Expert Solution

Solution:

(a) Unit fill rate is calculated as;

Unit fill rate = Total Units Delivered / Total Units Ordered

Unit fill rate = (12,800 / 16,000) x 100

Unit fill rate = 80%

(b) Line fill rate is calculated as;

Line fill rate = Total Complete Order Lines Delivered / Total Order Lines

Line fill rate = (2,325 / 3,100) x 100

Line fill rate = 75%

(c) Order fill rate is calculated as;

Order fill rate = Total Complete Orders Delivered / Orders Received

Order fill rate = (350 / 500) x 100

Order fill rate = 70%

keosha answered 2 years ago
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