Should an employer have to follow a law (e.g. to have access to health insurance as...

Should an employer have to follow a law (e.g. to have access to health insurance as per legal requirements, hire an employee, serve a customer, etc.) that is not in alignment with their religious or spiritual beliefs?

Expert Solution

Religious and spiritual beliefs are good to follow for an organisation that gives the organisation and its employees a distinct identity and sometimes acts as a binding element, and a guiding force. However, when these religious or spiritual beliefs put the organisation on the wrong side of law, or lead to discrimination, victimisation and isolation of a section of employees, or affect the established standards of customer service, though unintentionally, they are better avoided. In short, these beliefs are good as long as their effect is utilitarian in nature, that means it is in good interests of all stakeholders, but the moment they stand in conflicting position against any of the stakeholders, they have all potential to lead to penalties, trials, customer dissatisfaction, employee dissent and overall deterioration of the reputation of the organisation.

Organisations never run in isolation and need to align their strategic objectives and way of working with the communities they operate in. It is therefore always better to assume religious or spiritual neutrality to ensure the uniform standards of customer service and compliance to the extent laws. This is also key to longevity and prosperity of the organisation.

keosha answered 2 years ago

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