Question

1. As a Human Resources Executive discuss the concept of online patient care with stakeholders such as administrators, physicians, nurses, or payers

2. What are the benefits of online visits?

3. What are the concerns?

Answer 1

1). The online patient care with stakeholders such as administrators, physicians, nurses, or payers refers to providing the patient services including both the administrative and healthcare services through online. This requires the online patient care technicians to have the skills of effective communication and using the online resources. Maintaining the patient confidentiality must be given the most importance.

2). The online patient care allows patients to receive services from home, save a lot of time for the patient and their family members. The patients will be reminded about their next appointments, diagnostic tests, and other notifications as necessary, the patients can also access their healthcare records if necessary.

3). Approaching physicians, nurses, and other healthcare professionals online may make the patients neglect the important signs and symptoms, which might be important for the accurate diagnosis. Some of the patients may relay on OTC medications based on the peripheral symptoms, which actually lead to worsening of the disease.