In: Operations Management
Chapter 7 – Job Description, Performance Appraisal, Job Evaluation, and Job Design
Exercises
1. Go online and search for job descriptions. You will find this to be a popular topic. Find a specific job description (e.g., HR generalist). Describe what you found.
Form groups. Each group should pick a job with which all group members have some familiarity (dentist, pizza delivery, fast food cashier, bank teller, etc.). Choose one or more of the exercises for the groups, and have them share their results with the rest of the class.
Write a job description for the job, including job title, job summary, and any other information that the group feels should be included.
Create a performance appraisal form for the job. What sorts of evaluative items appear on the form? Why?
Place the job into an organizational context. What does the company do? How could you compare the focal job to other jobs within the same organization in terms of skill, effort, responsibility and working conditions?
Consider the design of the job. What tasks might possibly be added to the focal job? What impact would such increases have on the job’s responsibility, autonomy, and skill variety? What tasks could possibly be subtracted from the focal job? What impact would the reductions have on the job?
Imagine that a person in the focal job had a disability (your choice, color blindness, confined to a wheelchair, deaf, etc.). How might you accommodate such a person who was hired for the focal job?
ob Role: Virtual assistant through social media channels.
Job Type: Full-time work from the office.
Job Responsibilities:
You would be responsible for doing sales for the company.
Meeting targets.
Acquiring new customers.
Following up with prospects rigorously.
Cater to the needs of the existing customers.
Qualifications:
Must be able to communicate well in English especially in
writing.
Must know the psychology behind consumer behavior.
Must have a long-term commitment mindset.
Someone who prioritizes learning more than income.
Should be a graduate / post-graduate from a reputed institute.
A detailed description of the work:
Our organization is a Marketing Agency and most of the revenue is generated through designs that we create for our entrepreneur clients from various parts of the world for their brand.
The ideal candidate for this job would be responsible for finding the leads through the given strategies, message them using the scripts, follow up with them, and close the sales.
Salary:
The base salary is fixed whereas the variable salary can be
provided the total sales are completed. The variable salary will be
liable to be paid post the sales target for 2 months has been
completed.
For Disability
The people who are facing any disability can state their issues in
advance and there will be no bias selecting them. There will be
proper assistance provided to them and the help will be sought from
them basis it.