Question

In: Operations Management

1. why is assessing job performance necessary?

1. why is assessing job performance necessary?

2. why is it important to document routine performance feedback provided to employees?

3. describe a formal method for assessing job performance?



Solutions

Expert Solution

Answer 1:- the importance of assessing job performance is stated below:-

This can be used to analyze the relative strength and weakness of any employee

This can be used in order to determine how well an employee is able to perform the basic responsibilities associated with the job. This is quite helpful in taking the decision regarding the compensation increments

The quality of the work done by an employee can be improved

The communication gap between the employee and employer is minimized with its help

This can also be used to analyze the training requirements among the manpower.

Answer 2:- It is important to document routine performance feedback provided to employees as this will be used in order to track down the performance of an individual and if some kind of training or improvement is required then the decisions can be made on this basis. This documentation can also be used as a defense in case of the employee is laid off because of poor performance and legal action is taken by the employee.

Answer 3:- Rating Scale

This method of job appraisal is mainly useful for the start-ups and small business organizations which are in their initial phase and looking to establish the process in detail. This method is process oriented and it will require the pre-determined objectives to be established which have to be satisfied by the manpower. The managers and supervisors evaluate and rate the performance of the employees. This can be seen as equivalent to the grading system and is more effective and systematic in nature. The evaluation of the employees is done on the basis of teamwork, communication skills, accuracy, dedication, and many other factors. A basic score is established which has to be achieved by the employee. If the employee does not achieve this basic minimum level, he or she has to undergo performance improvement training so that the weaknesses can be removed.


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