Question

1- Lean Management requires a new

	A.	organizational chart.
	B.	pay structure.
	C.	set of suppliers.
	D.	vocabulary.

2- What most influences the flow of patients through a patient care process?

	A.	Outside supply chain
	B.	Ambulance transport times
	C.	Paperwork
	D.	Critical resources

3- True or False? Population health analytics can be used to help reduce variation and improve overall quality of healthcare.

True

False

4- True or False? If staff at your hospital have too many duties for efficient work, you need to work on mura.

True

False

5- True or False? Posting a list of best practices in a pubic place would be an example of leader standard work.

True

False

Answer 1

Lean Management requires a new

A Organizational Chart

2- What most influences the flow of patients through a patient care process?

D Critical Resources

Critical resources have the vital impact on healthcare model. Proper management of these resources influences the flow of patient through a patient care process.

3- Population health analytics can be used to help reduce variation and improve overall quality of healthcare.

True

its core aim is to improving health outcomes of individuals and populations while improving efficiencies and reducing the total costs. IHI references a definition from population health researcher David Kindig: “Population health is defined as the health outcomes of a group of individuals, including the distribution of such outcomes within the group.” Kindig explains that populations “are often geographic populations such as nations or communities, but can also be other groups such as employees, ethnic groups, disabled persons, prisoners, or any other defined group.”

4- If staff at your hospital have too many duties for efficient work, you need to work on mura.

True

Mura refers to “unevenness” or “irregularity” -- specifically, irregularity in production levels. Consistently stable levels of production allow a business to effectively implement maintenance procedures and reduce worker fatigue, while uneven production leads to more frequent equipment failures, employee burnout, and increased difficulty in accurately planning for the future.

5- Posting a list of best practices in a pubic place would be an example of leader standard work.

False

The benefits of leader standard work are shared by leaders and workers alike. Leaders get closer to the processes and people that they oversee. They are able to respond more rapidly to potential problems, and they can effectively track progress toward critical goals. Employees know what to expect and see problem-solving as a collaborative endeavor. Lean thinking becomes more than a slogan when workers see it practiced every day.