In: Operations Management
The structure of the hotel industry
1- Describe the organizational chart of a 68-room,
economy class hotel, franchised under a major chain’s logo, which
has no food and beverageservice, not even breakfast.
2- Sketch the floor plan of the same hotel described abov
FORECASTING AVAILABILITY AND OVERBOOKING
Answer briefly with short paragraphs, phrases, or
exhibits.
A- On October 6, a 300-room property had occupancy of 70%. What is
forecasted occupancy for October 7 if:
• 10 rooms are put out-of-order at 9am on October 6
• 150 rooms are on reservation
• Registration information indicates 101 rooms will depart
today
• The hotel as an historical 6% cancellation rate
• The hotel as an historical 10% no-show rate
B- Assume that a 200-room hotel sold 50% of its rooms
last night. Today, we anticipate that 75 rooms will depart. We
hold60 6pm reservations and 90 guaranteed reservations. There are
no advance deposits. What is the forecasted number of rooms
available for sale
C- Assume that a given property has 300 rooms. After accounting for
the day's departures and arrivals, 100 roomsremain unsold. Of these
100 rooms available, 50 rooms cannot be sold because they are
out-of-inventory. In this case, theforecasted occupancy percentage
would be
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this is not a marketing class its front office
A- On October 6, a 300-room property had occupancy of 70%. What
is forecasted occupancy for October 7 if:
• 10 rooms are put out-of-order at 9am on October 6
• 150 rooms are on reservation
• Registration information indicates 101 rooms will depart
today
• The hotel as an historical 6% cancellation rate
• The hotel as an historical 10% no-show rate
300 rooms at 70% occupancy = 210 rooms
occupied
210 – 101 = 109
109 + 150 = 259
150 x 6% = 9
150 x 10% = 15
15 + 9 = 24
259 – 24 = 235
235 ÷ 300 = 78.33% is the forecasted occupancy
B- Assume that a 200-room hotel sold 50% of its rooms last night. Today, we anticipate that 75 rooms will depart. We hold 60 6pm reservations and 90 guaranteed reservations. There are no advance deposits. What is the forecasted number of rooms available for sale
25 will be the forecasted number of rooms available for sale
(200-50% of 200) - 75 = 25
C- Assume that a given property has 300 rooms. After accounting for the day's departures and arrivals, 100 roomsremain unsold. Of these 100 rooms available, 50 rooms cannot be sold because they are out-of-inventory. In this case, theforecasted occupancy percentage would be
In this case, The forecasted occupancy percentage would be 80%
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