Question

What are cultural incompetences following these situations of Nurse Betty meet patient Jean Pierre? if you want to improve Betty's cultural competence, how could you do that?

1, She didn't call interpreter when she meet patient to save more time for her lunch.

2, Didn't allow patient get food from home even though there was not diet restriction. She denied because she didn't want the scent of the curry in the floor.

3, Ignoring Jean-Pierre's complain of pain and saying that people from his culture are "babies" and inconsiderate but was putting him at risk.

Answer 1

1. Communication incompetency- Inorder to deliver a comprehensive and quality care a to the patient a translater must be present to avoid misunderstanding and provide patient satisfaction. interpretation services should also be made available .

2.cultural practices incompetence.-different cultures have got different beliefs, norms, customs, food habits. to be culturally competent Nurse betty should respect the differences she encountered in her daily experiences with her patient.

3 Awareness incompetency- different cultures have there own set of behaviour towards health , illness and expression and coping to pain. Nurse Betty must be aware of her patient cultural backgroud, their attitude towards pain etc.

Improving cultural competence of Nurse Betty can be done by

2. development of cultural awareness

3.cultural knowledge

4.cultural knowledge of behavior health

5.cultural skill development

6 avoiding assumptions

7.training and attending confereances

8. interaction with diverse group

9. prioritize cultural competence in the institution or organisation

10.self exploration of cultural awareness and competency

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