Question

Revising and designing an email message Francois and Darryl work for a product design firm in Montreal. This morning, Francois received a call from a client asking is he and Darryl could fly to Edmonton to consult on a new project. Francois and Darryl agreed, checked their calendars, and chose a 2 p.m. flight from Trudeau Airport the next day. However, when Francois called the Airline to book two seats for the flight, he learned no seats were available. He did little research and decided that he would prefer to take the charter flight leaving from Saint-Hubert airport, switching planes in Winnipeg. See the following draft of Francois’ email to Darryl. Revise this email to: (1) use a direct organization, (2) arrange the material into effectives paragraphs, (3) ensure all information is complete and clear, (4) improve subject line Email: To: [email protected] Cc: Subject: Plans Darryl, I just got off the phone with Air Canada. There are no seats availabl at 2 p.m. flight from Trudeau that we planned to take tomorrow. If we have to take a later flight, I’d like to attend my staff meeting at 3 p.m. I checked on the late flights out of Trudeau. They are at 7 p.m. and at 9:30 a.m. and are very expensive. Also I remember I also checked charter flights from Saint-Hubert and we can take a hopper from Montreal to Winnipeg and board direct flight from Winnipeg with a 1.5 hour layover. This is cheaper option but we arrive a bit later than we would like. Let me know what you think. Francois, Francois Drapeau, P. Eng. Lead Designer Engineer Fortune Designs [email protected] 514.444.23.95

Answer 1

Darryl,

I just got off the phone with Air Canada. There are no seats available on the 2 p.m. flight from Trudeau that we planned to take tomorrow. If we have to take a later flight, I’d like to attend my staff meeting at 3 p.m. I checked on the late flights out of Trudeau. They are at 7 p.m. and at 9:30 a.m. and are very expensive. Also I remember that the last time we flew out of Trudeau in the late afternoon, the traffic was awful. I also checked charter flights from Saint-Hubert and we can take a hopper from Montreal to Winnipeg and board a direct flight from Winnipeg with a 1.5 hour layover. This is a cheaper option but we arrive a bit later than we would like. Let me know what you think.

François

François Drapeau, P. Eng.

Lead Design Engineer

Fortune Designs

[email protected]

514.555.2395