In: Operations Management
Email from Michael Munch, board member of Sugar Rush Inc company.
-------- Original message --------
From: Michael Munch
To: BOD
CC: N. Sweet
Subject: Discrimination Allegation @SRI
Good morning,
It is with great trepidation that I write to you on this occasion. As we are aware, there has been a very serious allegation of discrimination lodged against SRI. We have always endeavored to hire the best qualified professional for each and every position. It appears we have a young talented African American male who applied for our Customer Service Supervisor position and was turned away for whatever reason. Ladies and gentlemen, we employ a zero tolerance policy toward this type of behavior. I am not saying because someone cries wolf we need to acquiesce to their demands. The fact remains we do not have a Referral Policy but everyone who is referred or everyone we looked at was a white male. That alone sounds suspicious. Even the HR Policy we have in place is silent on certain matters. While I would like to not believe it occurred, perhaps we need to focus on Ms. Cocoa and her ability to be in a management position at SRI. This complaint can have a detrimental effect on us and can cost SRI in the end. As a Board Member, I would like to call for an emergency meeting and decide how best to address this matter. We need to focus our attention on preserving our good name and perhaps taking serious action against Ms. Cocoa. We are a Company that prides itself on variety. It should apply to our recruitment activities as well. Thank you for your time and consideration.
Respectfully yours,
Michael Munch
You have been hired by Nick Sweet as an HR Executive Consultant for Sugar Rush Inc. You will be asked to provide your evaluation and recommendation as to how to handle the issues that the Company is presently dealing with. Here is what is expected in your Final Project:
Question:
1- You will need to advise how to respond and handle the email from Michael Munch. (See email above). Be specific please.
2- You will need to Write an email response to Mr. Munch.
answer-
1- I will advise to be more formal, calm and positive when responding and handle the email from Michael Munch. Munch is the baord member of SRI who present very true and right concern towards company's management practices in hiring and selection of candidates. He raise the issue that SRI has no referal policy in place. Management hire referred employees who are white male and disqualified African American male candidate for Customer service supervisor position. SRI could attract legal issue under Title vii of civil rights act of 1964 based on discrimination by race and color. Company will have no proof that it did not discriminate the candidate based on past activities of the company. So i think Email should be taken seriously by all Board members and management of the company.
2-Reply to email to Mr. Munch-
From Boad of members
Good morning,
We read your email and understand your concern for SRI company. We all believe that your opinion about hiring policy at SRI is right. We believe that our company is very reputed company but its image can be ruined due to such discrimination allegations. It is our duty to make sure that company's operations remain right and legal.
After hearing your issue, we decided to implement a well written formal policy for hiring and selection. Company's HR head will create a referral policy specificy the purpose, scope and rewards in the policy. We will also make sure that such allegations will not arise in future. For this, we create policy to prohibit any kind of discrimination based on gender, race, color, religion, nationality, disability etc. We believe in equal job opportunity. we will look for candidate who is qualified for the job.
I hope you will be satisfied with our steps that your concerne is taken seriuously. If you have any further issue or concern, feel free to mail or contact us.
Regards,